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Business Unit Site IT Manager

Portugal, Viana do Castelo · Job Posted July 04, 2026
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Job Responsibility

  • Act as the primary IT business partner and single point of contact and accountability in front of the plant- and tech center leadership
  • Represent the full scope of enterprise IT services at the site and coordinate with service teams to ensure alignment with business requirements and priorities
  • Operate as a hands-on partner — rapidly building and deploying working AI, automation, and reporting prototypes (not just slideware) to accelerate site decisions and support change management
  • Shape and lead the local digital roadmap in alignment with regional roadmaps and enterprise strategies, applying an AI-First lens to surface opportunities for productivity, efficiency, and value creation at the site
  • Demonstrate working fluency in evaluating practical use cases for Copilots, agents, automation, and low-code platforms, including realistic total cost of ownership and reuse of enterprise capabilities
  • Ensure clear communication of IT priorities, service performance, risks, and improvement actions — using data, dashboards, and AI-generated insights to give site leadership real-time visibility into delivery and service health
  • Ensure site‑level adherence to global IT governance, standards, and architectural principles
  • Owns site‑level execution and governance of IT and alignment with OT environments, including local MES, SCADA, connectivity, and engineering systems
  • Ensure compliance with IT/OT cybersecurity requirements, including asset inventory, segmentation, vulnerability remediation, identity hygiene, and change controls
  • Apply working knowledge of zero-trust principles, OT security, identity, and threat awareness — sufficient to enforce enterprise standards correctly at the site and act decisively on local incidents
  • Coordinate with regional and global cybersecurity teams to remediate risks and incidents
  • Ensure business continuity, disaster recovery, and resilience plans are implemented, tested, and maintained at the site
  • Act as the site champion for AI adoption — coach plant engineers, operators, knowledge workers, and the local IT team on day-to-day use of Copilots and other enterprise AI tools, embedding them into local ways of working
  • Lead local adoption of enterprise AI, digital platforms, tools, and processes
  • Support change management by guiding site stakeholders through new technologies and ways of working
  • Execute site components of regional and global digital initiatives, including IIoT, analytics, automation, AI enablement, and enterprise platform deployments, ensuring consistency and reuse
  • Identify adoption barriers, local risks, and improvement opportunities and escalate as required
  • Hands-on with enterprise low-code and AI tooling such as Power Platform, Copilot Studio, and approved Azure AI services — able to build site-level prototypes, automations, and Copilot agents that solve real plant and tech center problems
  • Apply responsible AI practices at the site — data classification, approved use cases, human-in-the-loop review, and adherence to enterprise AI governance
  • Promote strong local data hygiene — data quality, ownership, and curation — as the foundation for credible AI, analytics, and reporting at the site
  • Own end‑to‑end IT service performance at the site, across enterprise and local services
  • Act as the site escalation point for IT incidents, service degradation, and operational risks
  • Coordinate local and enterprise service teams to ensure timely resolution and root‑cause elimination
  • Foster a “Shift Left” mindset locally — drive root cause analysis to prevent recurrence and reduce demand on enterprise service teams
  • Participate in regular service reviews with site leadership and ensure SLA and KPI adherence (supported by service excellence)
  • Maintain working visibility into the site’s cybersecurity risk posture and partner with the Cybersecurity team to mitigate business risks locally
  • Ensure operational compliance, audit readiness, data protection, business continuity planning and enforcement of IT and IT/OT policies
  • Manage local vendors and service providers in alignment with enterprise agreements, holding them accountable to defined technical standards
  • Lead and coordinate site‑level execution of IT projects and initiatives
  • Manage site‑specific IT roadmap, projects, including scope, schedule, risk, and vendor coordination
  • Ensure alignment with global-, regional priorities, PMO standards, and enterprise delivery models
  • Provide transparency on project status, dependencies, and business impact
  • Lead, coach, and develop local IT team (where applicable) for their professional skills and experiences
  • Ensure site IT capabilities across operations, IT/OT, cybersecurity, and digital technologies
  • Foster a culture of ownership, service excellence, safety, and continuous improvement
  • Actively participate in regional IT communities and capability‑building initiatives
  • Build and continuously refresh the site IT team’s hands-on skills across AI tooling (Copilot, Copilot Studio, Power Platform), scripting, modern endpoint management, OT security, and data fundamentals
  • Role-model a continuous upskilling mindset — staying current with new tools, completing relevant certifications, and contributing to communities of practice
  • Manage site IT financials, including budget, forecast, and actuals, Ensure cost transparency and compliance with approved spending

Requirements

  • Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field. 5+ years of progressive IT experience with at least 2 years in a site or hands-on IT leadership role within a manufacturing or industrial environment.
  • Hands-on technical skills with enterprise low-code and AI tooling (Power Platform, Copilot Studio, approved Azure AI services), basic scripting (Python, SQL), modern endpoint management, and workflow automation — able to build small prototypes and automations and read code well enough to engage credibly with engineering teams.
  • Working IT/OT depth — practical support of MES/SCADA environments, plant networks, edge and IIoT connectivity, and shop-floor systems, with the ability to collaborate substantively with controls engineers and plant technologists.
  • Demonstrated experience deploying and driving adoption of enterprise AI tools (Copilots, intelligent automation, responsible AI) at the site level, including coaching users and embedding AI tools into daily ways of working.
  • Cybersecurity working knowledge — zero-trust principles, OT security, identity, vulnerability and patch hygiene — sufficient to apply enterprise standards correctly and respond decisively to local incidents.
  • Continuous upskilling mindset — a personal habit of staying current through experimentation with new tools, completing technical certifications, and active participation in communities of practice.
  • Strong service excellence orientation, including hands-on incident management, root-cause discipline, and ITIL fundamentals.
  • Vendor and supplier management at the site level, with the ability to hold local providers accountable to defined technical standards and enterprise agreements.
  • Strong communication and stakeholder management with plant and tech center leadership, shop-floor teams, and regional/global IT counterparts.

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