Business Unit Manager

• provide support to Sr. HR Officer on ad hoc projects and serve as a delegate for the Head of HR Business Execution, or representative on various initiatives, councils, or workstreams
• lead the development, execution, and promotion of internal business messaging and communications strategy, ensuring adherence to established communication standards and procedures
• organize and participate in strategic meetings (team, leadership) to assess communication needs, educate leadership on strategy, and recommend impactful approaches
• advance organizational and people strategy goals through integrated communication strategies, talent initiatives, and employee engagement efforts
• leverage technology and tools, including AI, to enable effective communications and drive adoption of new platforms
• serve as a liaison between HRA teams and enterprise-wide teams/discipline partners to ensure cohesive communication
• serve as a point of contact, relationship manager to Sr. HR Advisor clients
• lead HR project management for key HR lifecycle processes and initiatives (e.g., Year-End promotions/releveling, performance management, annual employee surveys, workforce management, regulatory requests, human capital risk) by designing, executing, and governing methodologies, procedures, and routines
• develop, manage, and report monthly metrics to monitor and measure the impact of initiatives, KPIs, and milestones, directly informing financial deliverables
• complete all financial deliverables, including monthly forecasts, annual investment processes, client reporting, and ad hoc requests
• drive productivity and cost-savings initiatives in partnership with senior management (e.g., execution of workforce planning), with direct impact on financial outcomes
• appropriately assess risk in business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets

• 8-10+ years progressive work experience
• proven ability to work in a team of diverse skill sets and cultures
• proven ability to work in high-pressure, time-sensitive environments
• demonstrated working knowledge of financial services industry
• consistently demonstrates clear and concise written and verbal communication skills
• excellent organizational and project management skills
• communications or marketing experience preferred
• adept at building and managing relationships with senior executives and internal stakeholders, navigating competing interests and providing opposing viewpoints productively
• collaborative work style
• effectively interacts with partners across organizational boundaries/hierarchies/geographies
• leadership presence
• commands respect and will earn trust of senior leaders

communications or marketing experience preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays