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Business Unit Head

India, Mumbai/Trivandrum · Job Posted March 05, 2026
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Job Description

The Business Unit Head for the Logistics division with two major products, one is Core tier 1 Warehouse Management System (WMS) software Product and second is Enterprise Good and Services trading (encompass WMS, inventory management, procurement, sales, B2B and B2C billing and many more functionalities). This role of BH shall be responsible for the strategic/operational/product engineering leadership of the logistics business unit. This role includes driving business growth with proper planning, collaboration with sales/pre-sales team for new prospects, customer delight, drive farming growth, product engineering, product road map, implementation, overseeing project management and team management. He/she is required to drive product very innovatively by incorporating new features based on client or market requirement and leveraging latest technologies (AI/ML/DA etc) for product enhancement. He/she will be required to ensuring alignment with business goals for revenue growth and profitability.

Job Responsibility

  • Develop and execute the strategic plan for the logistics business unit
  • Set and achieve business unit goals and objectives in line with overall company strategy
  • Identify market opportunities and drive the growth of the products
  • Ability to formulate product road and drive product engineering team
  • Oversee the entire product lifecycle, from ideation to development, implementation, andsupport for new modules, features, core framework etc.
  • Ensure the product meets market needs and maintains a competitive edge
  • Collaborate with cross-functional teams, including development, sales, and marketing, to deliver high-quality products
  • Manage operations of the business unit
  • Ensure efficient and effective processes are in place for product development, delivery, and support
  • Monitor and optimize operational performance and productivity
  • Build, lead, and mentor a high-performing team
  • Foster a culture of innovation, collaboration, and continuous improvement
  • Provide regular feedback, performance evaluations, and professional development opportunities for team members
  • Establish and maintain strong relationships with key customers and stakeholders
  • Ensure customer satisfaction and address any issues or concerns promptly
  • Gather and analyse customer feedback to inform product improvements and innovations
  • Develop and manage the business unit’s budget
  • Monitor financial performance and take corrective actions as needed
  • Drive growth & profitability and ensure the financial health of the business unit
  • Conduct market research to identify trends, opportunities, and competitive landscape, adjusting strategies as necessary to maintain a leading position in the market
  • Ensure all software solutions comply with industry regulations and standards, maintaining a focus on safety, security, and data integrity

Requirements

  • Bachelor’s degree in computer science, IT, Supply Chain Management, Logistics or a related field
  • An MBA is preferrable
  • 15-20 years’ experience in Logistics domain with Warehouse Management System, various sub systems of WMS and logistics system, Inventory, procurement etc.
  • Minimum 10 years core experience IT product
  • Approx. 6-7 years in leadership roles
  • Leadership capability for leading unit
  • Experience with cloud-based WMS solutions and integration with other enterprise systems
  • Knowledge of emerging technologies in logistics, such as IoT, AI, and machine learning applications in warehouse management
  • Proficiency in WMS software, understanding of supply chain management principles, and familiarity with agile methodologies
  • Excellent communication, interpersonal, and people management skills
  • Strong analytical and problem-solving abilities
  • Ability to meet schedules and deadlines
  • Strategic planning and implementation of project
  • Create effective sales and marketing strategies to drive new business and meet unit targets
  • Develop and implement risk management programs to ensure operational continuity
  • Develop employee skills and implement succession planning
  • Prioritize and respond to customer needs and issues
  • Ability to translate technical requirements into business-focused solutions
  • Develop and execute training programs for employees on key changes

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