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The Business Unit Head for the Logistics division with two major products, one is Core tier 1 Warehouse Management System (WMS) software Product and second is Enterprise Good and Services trading (encompass WMS, inventory management, procurement, sales, B2B and B2C billing and many more functionalities). This role of BH shall be responsible for the strategic/operational/product engineering leadership of the logistics business unit. This role includes driving business growth with proper planning, collaboration with sales/pre-sales team for new prospects, customer delight, drive farming growth, product engineering, product road map, implementation, overseeing project management and team management. He/she is required to drive product very innovatively by incorporating new features based on client or market requirement and leveraging latest technologies (AI/ML/DA etc) for product enhancement. He/she will be required to ensuring alignment with business goals for revenue growth and profitability.
Job Responsibility:
Develop and execute the strategic plan for the logistics business unit
Set and achieve business unit goals and objectives in line with overall company strategy
Identify market opportunities and drive the growth of the products
Ability to formulate product road and drive product engineering team
Oversee the entire product lifecycle, from ideation to development, implementation, andsupport for new modules, features, core framework etc.
Ensure the product meets market needs and maintains a competitive edge
Collaborate with cross-functional teams, including development, sales, and marketing, to deliver high-quality products
Manage operations of the business unit
Ensure efficient and effective processes are in place for product development, delivery, and support
Monitor and optimize operational performance and productivity
Build, lead, and mentor a high-performing team
Foster a culture of innovation, collaboration, and continuous improvement
Provide regular feedback, performance evaluations, and professional development opportunities for team members
Establish and maintain strong relationships with key customers and stakeholders
Ensure customer satisfaction and address any issues or concerns promptly
Gather and analyse customer feedback to inform product improvements and innovations
Develop and manage the business unit’s budget
Monitor financial performance and take corrective actions as needed
Drive growth & profitability and ensure the financial health of the business unit
Conduct market research to identify trends, opportunities, and competitive landscape, adjusting strategies as necessary to maintain a leading position in the market
Ensure all software solutions comply with industry regulations and standards, maintaining a focus on safety, security, and data integrity
Requirements:
Bachelor’s degree in computer science, IT, Supply Chain Management, Logistics or a related field
An MBA is preferrable
15-20 years’ experience in Logistics domain with Warehouse Management System, various sub systems of WMS and logistics system, Inventory, procurement etc.
Minimum 10 years core experience IT product
Approx. 6-7 years in leadership roles
Leadership capability for leading unit
Experience with cloud-based WMS solutions and integration with other enterprise systems
Knowledge of emerging technologies in logistics, such as IoT, AI, and machine learning applications in warehouse management
Proficiency in WMS software, understanding of supply chain management principles, and familiarity with agile methodologies
Excellent communication, interpersonal, and people management skills
Strong analytical and problem-solving abilities
Ability to meet schedules and deadlines
Strategic planning and implementation of project
Create effective sales and marketing strategies to drive new business and meet unit targets
Develop and implement risk management programs to ensure operational continuity
Develop employee skills and implement succession planning
Prioritize and respond to customer needs and issues
Ability to translate technical requirements into business-focused solutions
Develop and execute training programs for employees on key changes