This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a highly motivated leader to support the Real Estate Services (RES), Facilities and Construction (F&C), Business Execution Team in Citi. This role involves providing critical strategic and program leadership, enabling RES and F&C stakeholders to achieve significant impact by developing, managing, and delivering promised results. It requires close collaboration with cross-functional teams to transform complex data into actionable business insights, thereby enhancing operational efficiency and fostering strategic growth. This senior leadership role will be instrumental in defining and executing the strategic vision for critical programs, driving large-scale transformation initiatives, and fostering a culture of continuous improvement across the Real Estate Services and Facilities & Construction domains. The SVP will be accountable for the successful delivery and sustained value realization of a portfolio of strategic programs.
Job Responsibility
Translate data insights into clear, actionable recommendations that support execution across RES functions
Analyze internal and external data to identify trends, assess performance, and define opportunities for process architecture and improvement
Collaborate with cross-functional teams to define data requirements and support business planning
Ensure data integrity and governance is embedded across all reporting inputs and outputs by developing validation processes and partnering with data source/system owners to support robust process controls
Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders
Provide ad hoc insights and data support for strategic and operational projects
Define and articulate strategic program visions, objectives, and success metrics that directly align with broader organizational and business goals for RES and F&C
Lead the entire lifecycle of complex, cross-functional programs, from initial ideation and robust business case development through to planning, execution, and comprehensive benefits realization
Drive the creation of compelling business cases, clearly articulating the value proposition, detailed financial projections (costs, ROI, TCO), resource requirements, critical dependencies, and potential risks for strategic investments
Develop and manage comprehensive program roadmaps, outlining strategic initiatives, key milestones, interdependencies, resource allocation, and critical path activities
Oversee program execution, ensuring strict adherence to established methodologies (Agile, Waterfall, Hybrid), quality standards, governance frameworks, and proactive risk management practices
Establish robust frameworks and mechanisms for tracking program performance, measuring key performance indicators (KPIs), and rigorously demonstrating tangible value delivery and benefits realization to senior leadership and executive stakeholders
Actively manage interdependencies across multiple projects and initiatives within the strategic program portfolio, identifying and mitigating potential conflicts or roadblocks
Champion and drive the adoption of best practices in program management, business analysis, and process improvement across the organization
Requirements
10+ years of experience in global and complex settings with multiple stakeholders
Management experience, preferably in a financial services role
Knowledge of the financial services industry and technology
Demonstrated ability to manage a team
Proven ability to work in high-pressure environments
Consistently demonstrate clear and concise written and verbal communication
Bachelor's degree/University degree or equivalent experience
Nice to have
Strong strategic understanding of Corporate Real Estate Management (e.g., construction project lifecycles, facilities maintenance processes, portfolio management, strategic planning)