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We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
Job Responsibility:
Proactively solicit and manage group business in assigned vertical markets and geographical market
Actively up-sell to maximize revenue opportunities
Achieve personal and team related revenue goals
Ensure business is turned over properly and in a timely fashion for proper service delivery
Drive customer & guest loyalty by delivering service excellence throughout each customer/guest experience
Provide service to customers to continue to grow the account
Make personal visits to target areas and call on Companies and associations
Book meetings, conferences, and social guests from assigned areas
Dedicate majority of time to direct telephone sales
Rework and maintain old account files and solicit new accounts
Respond to all correspondence from assigned areas and trace dates for reworking and follow up
Set-up site inspections and follow through
Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association
Maintain constant contact with Corporate and Association meeting planners
maintain membership and contacts in hotel industry associations
Maintain a working relationship with departments interacting with convention groups
Develop new accounts
Stay abreast of industry trends and make recommendations of changes which would affect operations
Maintain accurate forecast and recap information
Set-up and conduct site inspections for entire property
Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis
Requirements:
Experience in driving sales revenues for hotels or resorts
Proven track record of achieving sales goals
Creative and a problem solver
Proven record of being a team player
Open to learning and leading by example
Responds in a professional and courteous manner to guests and team
What we offer:
Paid Time Off (2.15 hours for every 40 hours worked~14 days)
7 Paid Holidays
2 Floating Holidays
Medical (through United Healthcare), dental, and vision insurance – available on the first of the month after start date
Competitive Matching 401K
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Employee Assistance Program
Pet Insurance
Sick Time for part-time associates (accrue 1 hour for every 30 hours worked)