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Business Travel Manager - Required for this independent travel management company to oversee the corporate travel team. This is a Monday to Friday role and will be fully office-based in Hampshire with a competitive salary dependent on experience.
Job Responsibility:
Be responsible for the daily running of the Corporate Travel office whilst leading a team of consultants
Monitor service delivery, turnaround times and SLA performance
Handle and resolve operational issues and client concerns
Oversee onboarding and implementation of new corporate clients
Work closely with Sales, Account Management and IT
Drive improvements in efficiency, processes and team performance
Requirements:
Strong Corporate Travel background
Team management or supervisory experience
Confident handling escalations
Fast-paced, high-service mindset
Solid operational understanding of systems & workflows