Business Travel Consultant Job at C&M Travel Recruitment (London)

Business travel consultant

Business travel consultant - Required for this small independent TMC based in a ...

Location

United Kingdom , London

Salary:

25000.00 - 35000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous experience as a Business Travel Consultant is a must, 2 years plus
A good working knowledge of Galileo (Smart point), but they will cross train
A good communicator, well organised and used to working to tight deadlines while under pressure
A positive and professional telephone manner
Confident interacting with clients and suppliers on the telephone
Maintain a professional & positive attitude when dealing with suppliers, customers and fellow colleagues

Job Responsibility

Provide a first-class service to clients
Assist all clients with travel bookings and process efficiently using Galileo
Provide excellent service via communications with customers and accuracy of bookings
Communicate with customers by telephone, email or in person in a professional and friendly manner
Provide clients with suitable travel options and suggestions
Arrange all travel from flights to car hire to hotels
Be involved in ticketing processes for all travel checking interline/ticketing agreements and the BSP website
Proactively maintain relationships with clients at all times
Process responses to clients within agreed service level agreements

What we offer

Annual bonus based on company performance
25 days holidays
All equipment provided to work from home
Pension
Travel discounts

Fulltime

Business Travel Consultant

A well established , award winning Business Travel company are recruiting for th...

Location

United Kingdom

Salary:

35000.00 - 39999.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Proven experience as a Business Travel Consultant
Experience working within an Out of Hours role would be desirable but not essential
Excellent gds experience using sabre, amadeus or galileo
Ticketing experience
Excellent customer service skills and attention to details

Job Responsibility

Handle incoming enquiries via phone and email, delivering expert, personalised advice
Book and amend Worldwide multi sector flights, hotels and transfers to suit the client needs
Assist with ticketing including reissues, changes and revalidations
Provide outstanding after-sales service, ensuring a seamless customer experience

What we offer

Competitive basic salary
Discounted personal travel
Rota shift pattern
Ongoing training and development

Fulltime

Business Travel Consultant

We're a global, multi award winning Business Travel Company and we make business...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Due to security vetting for this role you must of been a resident in the UK for a min of 3 years
Experience in Retail or Business Travel
Knowledge of the Travel Industry
Proven customer service experience
IT & Computer literate with experience of email and web-based programs & GDS skills (Galileo)
The ability to work accurately under pressure, in a fast-paced environment
Excellent communication skills both verbal and written
The ability to understand our clients' needs and requirements
The ability to think logically and consider all relevant aspects with strong analytical skills
To work within a team environment to achieve team/department objectives

Job Responsibility

Booking, amending, and cancelling all UK, European and worldwide Business travel requirements
Offering a high level of service
Process all aspects of business travel from flights, rail, hotels, and ancillary services
Working within the client's travel policy
Process bookings, amendments, and cancellations within service level agreement (SLA) through multiple contact channels
Converting general enquiries into actual bookings utilising all the tools and technology available
Obtain an accurate and comprehensive customer needs brief by using appropriate questioning techniques
Working to the clients travel policy finding the most appropriate options to the customer
Ensure the highest level of customer service is always offered to internal and external customers
Effectively resolve internal and external customer and supplier queries, escalating where appropriate

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

Business Travel Consultant

Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are ...

Location

United Kingdom

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in Business Travel working at a TMC
Galileo GDS experience - a test will be sent out for this
Knowledge of the Travel Industry
Proven customer service experience
IT & Computer literate with experience of email and web-based programs & GDS skills (Galileo)
The ability to work accurately under pressure, in a fast-paced environment
Excellent communication skills both verbal and written
The ability to understand our clients’ needs and requirements
The ability to think logically and consider all relevant aspects with strong analytical skills
To work within a team environment to achieve team/department objectives

Job Responsibility

Process bookings, amendments, and cancellations within service level agreement (SLA) through multiple contact channels
Converting general enquiries into actual bookings utilising all the tools and technology available
To obtain an accurate and comprehensive customer needs brief by using appropriate questioning techniques
Working to the clients travel policy finding the most appropriate options to the customer
Ensure the highest level of customer service is always offered to internal and external customers
To effectively resolve internal and external customer and supplier queries, escalating where appropriate
Responsible for completing all mandatory training as determined by the business
Accurately process data to ensure compliance with GDPR & ISO standards
Keep up to date with travel trends and Industry knowledge
Promote a professional image to all customers and suppliers

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

Business Travel Consultant

Business travel consultant - Required to work for this global music travel spec...

Location

United Kingdom , London

Salary:

35000.00 - 48000.00 GBP / Year

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Minimum 3 to 5 years music, touring or entertainment experience
Ideally sabre knowledge but they will cross train
Extensive experience dealing with high end, high demand, travellers and VIP clientele
Proven experience of domestic and worldwide travel
Ideally experience of working with both UK and USA clients

Job Responsibility

Working with music clients both in the UK and USA, mainly booking their worldwide tours
Complete end to end travel arrangements for clients including air, ground and hotel reservations, Must be comfortable in performing refunds, exchanges, and manging last minute changes
Maintain full ownership of the clients file from the initial booking through to departure
Working in a fast paced environment responding to clients concerns with a sense or urgency
Independently review the clients bookings checking for accuracy and quality

What we offer

25 days holidays
private health care
life insurance
dental cover
paid overtime

Fulltime

Business Travel Consultant

The key purpose of the role is to be a Travel expert, working on a variety of bu...

Location

United Kingdom , East Kilbride

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Due to security vetting for this role you must of been a resident in the UK for a min of 3 years
Experience in Retail or Business Travel
Knowledge of the Travel Industry
Proven customer service experience
IT & Computer literate with experience of email and web-based programs & GDS skills (Galileo)
The ability to work accurately under pressure, in a fast-paced environment
Excellent communication skills both verbal and written
The ability to understand our clients' needs and requirements
The ability to think logically and consider all relevant aspects with strong analytical skills
To work within a team environment to achieve team/department objectives

Job Responsibility

Process bookings, amendments, and cancellations within service level agreement (SLA) through multiple contact channels
Convert general enquiries into actual bookings utilising all the tools and technology available
Obtain an accurate and comprehensive customer needs brief by using appropriate questioning techniques
Work to the clients travel policy finding the most appropriate options to the customer
Ensure the highest level of customer service is always offered to internal and external customers
Effectively resolve internal and external customer and supplier queries, escalating where appropriate
Complete all mandatory training as determined by the business
Accurately process data to ensure compliance with GDPR & ISO standards
Keep up to date with travel trends and Industry knowledge
Promote a professional image to all customers and suppliers

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

Business Travel Consultant

An exciting opportunity for an experienced Business Travel Consultant looking fo...

Location

United Kingdom

Salary:

32000.00 GBP / Year

Broster Buchanan

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in corporate/business travel
GDS experience
Strong understanding of the UK corporate travel market
Commercial mindset with the ability to develop new business opportunities

Job Responsibility

Manage a portfolio of corporate travel clients
Book all aspects of business travel including flights, hotels, and ground transport
Develop a business strategy to grow your client portfolio
Identify and secure new corporate travel clients
Support the onboarding and integration of new clients
Build strong relationships within the corporate travel market

What we offer

opportunity to earn generous commission

Fulltime

Business Travel Consultant

The key purpose of the role is to be a Travel expert, working on a variety of bu...

Location

United Kingdom , East Kilbride

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in Retail or Business Travel
Knowledge of the Travel Industry
Proven customer service experience
IT & Computer literate with experience of email and web-based programs & GDS skills (Galileo)
The ability to work accurately under pressure, in a fast-paced environment
Excellent communication skills both verbal and written
The ability to understand our clients’ needs and requirements
The ability to think logically and consider all relevant aspects with strong analytical skills
To work within a team environment to achieve team/department objectives

Job Responsibility

To process bookings, amendments, and cancellations within service level agreement (SLA) through multiple contact channels
Converting general enquiries into actual bookings utilising all the tools and technology available
To obtain an accurate and comprehensive customer needs brief by using appropriate questioning techniques
Working to the clients travel policy finding the most appropriate options to the customer
Ensure the highest level of customer service is always offered to internal and external customers
To effectively resolve internal and external customer and supplier queries, escalating where appropriate
Responsible for completing all mandatory training as determined by the business
Accurately process data to ensure compliance with GDPR & ISO standards
Keep up to date with travel trends and Industry knowledge
Promote a professional image to all customers and suppliers

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme

Fulltime

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Business Travel Consultant

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