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Business Transformation Manager

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Randstad

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Location:
United Kingdom , Luton

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI’s and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network.

Job Responsibility:

  • Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy
  • Managing and coaching team members to develop professionally
  • Managing performance and behaviour of the team
  • Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved
  • Optimising and digitalising processes to increase productivity and growth
  • Supporting the Transformation Partners to challenge the status quo and think about the “art of the possible”
  • Creation of as-is and “to-be” processes
  • Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined
  • Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time
  • Provide guidance on engagement tactics that can be used to increase adoption of the programmes
  • Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management
  • Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU
  • Provide input to support the design and delivery of training programmes and communications with L&D and Marketing
  • Manage and execute their own transformation projects whilst managing team members to execute business transformation activities.

Requirements:

  • Recruitment experience preferential not essential
  • Proven experience delivering transformation initiatives
  • Ability to analyse business processes to identify improvement opportunities
  • Change management experience
  • Familiarity with “Lean” or “design thinking” principles
  • A background of managing people and working with senior stakeholders
  • A leader who can balance technical execution with the human side of change
  • Excellent verbal and written communication skills
  • Work with a lot of autonomy
  • Highly resilient with the ability to prioritise and multi task effectively
  • Proven problem-solving skills with the ability to form well thought out conclusions and recommendations.

Additional Information:

Job Posted:
April 20, 2026

Expiration:
June 30, 2026

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