Business Transformation Manager Job at Randstad (Luton)

Job Description

The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI’s and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network.

Job Responsibility

Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy
Managing and coaching team members to develop professionally
Managing performance and behaviour of the team
Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved
Optimising and digitalising processes to increase productivity and growth
Supporting the Transformation Partners to challenge the status quo and think about the “art of the possible”
Creation of as-is and “to-be” processes
Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined
Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time
Provide guidance on engagement tactics that can be used to increase adoption of the programmes
Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management
Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU
Provide input to support the design and delivery of training programmes and communications with L&D and Marketing
Manage and execute their own transformation projects whilst managing team members to execute business transformation activities.

Requirements

Recruitment experience preferential not essential
Proven experience delivering transformation initiatives
Ability to analyse business processes to identify improvement opportunities
Change management experience
Familiarity with “Lean” or “design thinking” principles
A background of managing people and working with senior stakeholders
A leader who can balance technical execution with the human side of change
Excellent verbal and written communication skills
Work with a lot of autonomy
Highly resilient with the ability to prioritise and multi task effectively
Proven problem-solving skills with the ability to form well thought out conclusions and recommendations.

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Business Transformation Manager

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