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Business Transformation Lead

Egypt, Giza Employment contract · Job Posted June 01, 2026
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Job Description

We are seeking a Business Transformation Lead to drive process design, maturity, and continuous improvement across UK delivery operations. This role acts as a trusted process consultant, supporting end-to-end transformation across the Sell–Build–Run lifecycle, from pre-sales through to operations handover. The individual will embed Lean methodologies, lead strategic improvement initiatives, and collaborate with cross-functional stakeholders within an Agile, Spotify-based organisational model to deliver measurable business outcomes.

Job Responsibility

  • Lead process design, development, and maturity initiatives across UK delivery functions
  • Conduct benefit case analysis and lead deep-dive process and requirement assessments
  • Develop and document current (as-is) and future (to-be) process states
  • Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)
  • Facilitate workshops to identify process inefficiencies and implement innovative solutions
  • Identify, document, and manage transformation dependencies, risks, and mitigation plans
  • Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders
  • Deliver root cause analysis and data-driven insights to support decision-making
  • Lead improvement teams and maintain corrective action plans
  • Promote a culture of continuous improvement and innovation across teams
  • Monitor process performance and establish control plans, including SPC and control charts
  • Develop and execute Out of Control Action Plans (OCAPs)
  • Provide training and onboarding for new or improved processes
  • Act as escalation point for process-related issues
  • Support pre-sales and project delivery models, including PMO functions
  • Contribute to Agile delivery within squads, tribes, and chapters
  • Ensure compliance with Vodafone standards and quality frameworks (e.g. ISO9001)
  • Apply Lean tools such as 5S and Kaizen to improve workplace efficiency
  • Enable digital transformation through tools such as Visio, SharePoint, and Power Platform

Requirements

  • Proven experience in business transformation and continuous improvement (3-5 Years)
  • Degree in Engineering, Computer Science, or a related discipline
  • Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)
  • Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks
  • Solid understanding of Statistical Process Control and capability analysis
  • Experience with BPMS deployment and statistical tools such as Minitab or SPSS
  • Knowledge of Agile frameworks, particularly Spotify model structures
  • Understanding of project lifecycle management, PMO functions, and delivery methodologies
  • Strong stakeholder engagement and communication skills
  • Ability to analyse data, identify trends, and translate insights into action
  • Experience in telecom industry environments is advantageous
  • Capability to lead cross-functional teams and drive transformation programmes
  • Strong organisational skills with the ability to prioritise and work independently
  • Adaptable, solution-oriented, and focused on delivering measurable outcomes

Nice to have

Experience in telecom industry environments is advantageous

What we offer

  • Opportunity to lead large-scale transformation initiatives across international markets
  • Exposure to end-to-end telecom delivery models and advanced Agile frameworks
  • Collaborative working environment with cross-functional global teams
  • Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies
  • Involvement in strategic decision-making and business performance optimisation

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