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Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an experienced Business-to-Business Collections Specialist. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.
Job Responsibility:
Proactively identify and manage overdue commercial accounts
Communicate with clients via phone, email, and written correspondence in a courteous, professional manner
Negotiate and secure payment arrangements for outstanding invoices
Maintain accurate records of all communications and collection activities
Process payments and ensure accounts are updated promptly and correctly
Requirements:
Minimum 1 year of B2B collections experience
Strong written and verbal communication skills
Excellent negotiation and problem-solving abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
Positive, professional demeanor with a strong work ethic
What we offer:
medical, vision, dental, and life and disability insurance