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Business Systems Support Technician

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360 Resourcing Solutions

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Location:
United Kingdom , Leeds

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

28000.00 - 30000.00 GBP / Year
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Job Description:

The Business Systems Support Technician will provide day to day technical assistance, support the deployment and maintenance of both hardware and software. They will also play a key role in the smooth running of core business systems including EPOS, booking platforms, and other operational tools.

Job Responsibility:

  • Provide IT support to head office and venue teams, responding to help desk tickets, diagnosing issues, and ensuring prompt resolution
  • Set up, configure, and maintain laptops, tablets, network equipment, and other IT hardware
  • Manage user accounts, permissions, and access across multiple systems
  • Maintain, configure, and troubleshoot core business systems, including EPOS tills, booking platforms, stock management tools, and staff scheduling platforms
  • Assist with software updates and routine system checks
  • Support the implementation of new systems and digital tools across the business
  • Prepare and deploy hardware for new venues, refurbishments, and equipment replacements
  • Maintain an accurate IT asset inventory and ensure all equipment remains in good working order

Requirements:

  • Previous experience in an IT support role
  • Able to reliably commute to our Head Office
What we offer:
  • 50% off food and drink and free gaming in all our venues across the UK
  • Regular team incentives- with rewards including paid trips abroad
  • 2 Staff Socials throughout the year
  • Employee Assistance Program that includes access to free counselling services
  • Further development opportunities within the company growth
  • Access to Rewards Gateway, offering discounts at 100s of retailers
  • Cycle To Work & SmartTech Scheme

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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