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CLERK OF THE COURT Logo CLERK OF THE COURT · IT - Administration

Business Systems Support Supervisor

United States, Chandler Employment contract 96740.80 - 140275.20 USD / Year · Job Posted May 27, 2026
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Job Description

The City of Chandler Police Department is currently seeking qualified individuals interested in joining our team as the Business Systems Support Supervisor. We are seeking a strong technical manager to lead and support complex departmental infrastructure, network, systems, data center, and cloud environments while ensuring secure, reliable, and efficient technology operations. This position facilitates departmental access and usage while maintaining security protocols and provides operational and technical support for enterprise platforms and services. This is a regular full-time, exempt position with benefits. The anticipated work schedule for this position is Monday–Friday, on-site, with on-call and weekend support as needed.

Job Responsibility

  • Supervises and oversees the daily operations of the assigned area by setting goals and objectives, manages schedules and work priorities, monitors and evaluates performances, facilitates access to resources and training, provides guidance and addresses issues, conducts interviews and makes hiring decisions
  • Supervises the daily operation of department applications
  • Serves as a liaison between users, technical staff, vendors and enterprise IT staff throughout technology project implementation or enhancement (i.e., requirements documentation, testing, user training, etc.)
  • Monitors technological trends and recommends new technologies in coordination with enterprise IT staff
  • Serves as technology leader within assigned department plans projects assigns staff
  • and, manages technology related budgets and schedules
  • Researches and analyzes business processes and issues
  • develops workflow analysis
  • assists in determining technical feasibility or proposed solutions
  • Assess potential system risk and potential user security issues
  • implements and monitors appropriate application security procedures
  • Prepares detailed functional specifications
  • writes test scripts
  • documents policies and procedures
  • Assists users in problem analysis, troubleshooting and resolution

Requirements

  • Must possess a Bachelor's Degree in Computer Science, Information Technology, Business Administration or in a related field of study
  • Must have at least 5-years of progressive experience in business analysis, function design, project management or directly related experience, including at least 2-years supervisory experience
  • Must possess a valid driver's license with acceptable driving record
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

Nice to have

  • Proven experience leading and supervising technical teams in a complex enterprise IT environment
  • Strong background in infrastructure, networking, systems administration, data center operations, and cloud technologies
  • Ability to manage multiple technical projects, operational priorities, and vendor relationships effectively
  • Knowledge of cybersecurity, business continuity, disaster recovery, and enterprise system reliability best practices
  • Strong leadership, communication, and problem-solving skills with the ability to support both technical staff and business operations

What we offer

  • Diverse and inclusive environment
  • Up to 8 hours paid time off annually to volunteer in the community
  • Dress code is business casual
  • 3 medical plans to choose from along with dental and vision coverage
  • Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
  • Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
  • 12 paid holidays per year, plus Winter Break at the end of the year
  • Become part of the Arizona State Retirement System with a 100% city contribution match
  • City contributions of 1% gross wages per pay period to deferred compensation upon employee contribution
  • Robust Employee Wellness program with $350 incentive
  • Professional development opportunities
  • Tuition reimbursement up to $5,250 annually
  • Free Tumbleweed Recreation Center membership
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