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Business Systems & Solutions Specialist

United States, New York City 80000.00 - 96000.00 USD / Year · Job Posted January 16, 2026
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Job Description

Realize your potential by joining the leading performance-driven advertising company! As a Business Systems & Solutions Specialist on the Information Systems team in our New York office, you’ll play a vital role in partnering closely with Sales and Account Management teams to design, build, and implement CRM, automation, and GenAI-powered solutions that improve day-to-day workflows, accelerate productivity, and help the business scale more effectively.

Job Responsibility

  • Partner with Sales, Account Management, and Business Operations to understand business processes and translate needs into system-based solutions
  • Design, configure, and maintain workflows and automations within CRM and related business systems (e.g., Salesforce, HubSpot, Dynamics)
  • Build and maintain workflows, automations, and process improvements using low-code / no-code tools (drag-and-drop workflows, rules, formulas, etc.)
  • Implement and configure GenAI-powered solutions to support business users
  • Learn and onboard new tools quickly, implementing best practices and adapting solutions as business needs evolve
  • Collaborate with global Information Systems and Integration/Development teams on cross-functional initiatives
  • Support rollout, adoption, and continuous improvement of implemented solutions with business stakeholders

Requirements

  • 2–5+ years hands-on experience working inside a CRM or similar business system, including building workflows and automations
  • Strong understanding of sales or go-to-market business processes and how systems support them
  • Experience implementing GenAI solutions for business users (configuration, applied use cases, or integrations)
  • Ability to work autonomously, take ownership of deliverables, and collaborate effectively with a manager based in a different time zone

Nice to have

  • Light scripting or coding experience (e.g., Python)
  • Familiarity with SQL/SOQL

What we offer

  • comprehensive benefits (health, dental, vision, 401k matching)
  • pre-tax commuter benefits
  • a fully stocked kitchen
  • various gym partnerships
  • hybrid work schedule
  • discretionary bonus
  • equity
  • flexible PTO
  • paid parental leave

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