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Robert Half Logo Robert Half · IT - Administration

Business Systems Manager

United States, San Diego · Job Posted March 21, 2026
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Job Description

We are looking for a skilled Business Systems Administrator/Manager to oversee and optimize enterprise IT systems for a dynamic organization in San Diego, California. In this role, you will manage and integrate key platforms, including NetSuite, ServiceNow, and Salesforce, while ensuring seamless operations across logistics, sales, and customer service workflows. This is an excellent opportunity for someone with a strong attention to detail, a solid technical background, and a deep understanding of business processes.

Job Responsibility

  • Administer and maintain NetSuite systems, ensuring seamless integration with warehouse, shipping, finance, and operational tools
  • Configure and support ServiceNow workflows, integrations, and support processes to enhance system functionality
  • Oversee Salesforce administration, including user management, data flow support, and customizations
  • Manage and troubleshoot integrations across platforms using tools like Boomi, MuleSoft, and Microsoft Fabric
  • Develop and implement custom solutions utilizing SuiteScript, SuiteFlow, SuiteQL, RESTlets, and automation tools
  • Translate business requirements from logistics, operations, and sales into scalable technical solutions
  • Diagnose and resolve issues related to data quality, workflows, and cross-platform integrations
  • Perform testing, quality assurance, and validation for system updates and enhancements
  • Create comprehensive documentation and training materials for end-users
  • Collaborate with cross-functional teams to drive technology initiatives and align systems with business goals
  • Exercise vendor relations to assist when needed

Requirements

  • Proven experience administering NetSuite, including security management, customizations, and integrations
  • Hands-on expertise in ServiceNow administration, with experience configuring workflows and managing integrations
  • Proficiency in Salesforce administration, including permissions, workflows, and custom object management
  • Strong knowledge of supply chain and logistics operations, including sales orders, purchase orders, invoicing, and inventory workflows
  • Ability to identify and address complex issues across multiple platforms and systems
  • Skilled in gathering and translating business requirements into effective technical solutions
  • Excellent communication skills to work effectively with both technical teams and non-technical stakeholders
  • Ability to manage multiple projects and priorities in a fast-paced environment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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