Business Systems Manager, Robert Half

Robert Half

Location:
United States, Bethesda

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are in search of a Business Systems Manager to join our team in Bethesda, Maryland. This role is crucial in managing and enhancing our suite of financial systems that bolster our core operations in the Investment Management industry. As a Business Systems Manager, your role will involve overseeing ERP and related business applications, assuring robust system performance and a smooth user experience that aligns with our financial workflows.

Job Responsibility:

Act as the primary administrator and subject matter expert for core financial systems, including NetSuite, ACBS, Kyriba, and other secondary platforms
Manage system configurations, workflows, user access, and enhancements while ensuring stability, performance, and uptime
Collaborate closely with Finance, Accounting, Loan Operations, Data, and Application Development teams to ensure systems are efficient, scalable, and reliable
Troubleshoot system issues and collaborate with both internal stakeholders and external support teams
Work in partnership with Finance, Treasury, Accounting, and Operations teams to identify system needs, resolve pain points, and drive optimization
Analyze data from financial systems to support reporting and business insights, ensuring data consistency and integrity across platforms
Oversee daily operations of system and data integrations, ensuring accuracy and timely data flow
Provide training, documentation, and support to ensure effective system use, leading user acceptance testing and supporting bug tracking and issue resolution
Utilize skills such as Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, and Business Requirement Document to fulfill responsibilities effectively
Support ongoing integration projects with internal and external technical teams, monitoring integration performance, escalating and resolving issues as needed

Requirements:

Proven experience in Investment Management/Companies industry
Proficient in Atlassian Jira
Extensive knowledge of Business Systems
Familiarity with Confluence
Experience with Customer Relationship Management (CRM) systems
Ability to perform Gap Analysis
Experience with AB Testing
Knowledge of Agile Scrum methodologies
Proficiency in Backlog Grooming
Understanding of Business Process Functions
Ability to create a comprehensive Business Requirement Document
Excellent problem-solving and analytical skills
Strong communication and team management skills
Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent

What we offer:

Medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan
access to top jobs
free online training

Additional Information:

Job Posted:
May 10, 2025

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Business Systems Manager