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We are looking for a Business Systems Engineer to join our Business Technology team to scale systems powering our GTM, Finance, and Operations teams. In this role, you'll design, build, and maintain integrations, automations, and workflows across our SaaS stack to ensure seamless data flows and reliable operations. Combining technical expertise with cross-functional collaboration, you'll partner with stakeholders in Sales, Finance, Marketing, and Support to deliver scalable solutions that drive business growth.
Job Responsibility:
Design, build, and maintain solutions in Salesforce and other business-critical SaaS applications
Configure workflows, automations, and data transformations to streamline processes and reduce manual work
Build and maintain integrations using iPaaS tools (e.g., Workato, Tray.io, Celigo, Mulesoft)
Develop direct API integrations (Node.js, Python, AWS Lambda, REST/SOAP) for custom connectivity
Contribute to long-term systems architecture and integration roadmap, ensuring scalability and resilience
Maintain high data quality and synchronization across CRM, ERP, billing, and support systems
Create and maintain technical documentation, process flows, and best practices
Partner with GTM and Finance leaders to translate business requirements into scalable technical solutions
Lead or contribute to cross-functional projects, from requirements gathering to implementation and support
Troubleshoot and resolve integration and application issues, ensuring system reliability and uptime
Requirements:
4–6 years of experience in Business Systems Engineering or Application Engineering in a SaaS environment
Strong Salesforce development experience (Apex, SOQL, Lightning Web Components, APIs)
Proficiency with at least one programming or scripting language (Python, JavaScript, Node.js or TypeScript)
Experience with integration platforms (Workato, Tray.io, or Mulesoft)
Familiarity with ERP and GTM processes (e.g., lead-to-cash, quote-to-cash, customer lifecycle)
Strong understanding of data modeling, APIs, and system architecture
Excellent communication skills
ability to work effectively with both technical and non-technical teams
Curious and willing to adopt AI tools to work smarter and deliver better results
Nice to have:
Experience building lightweight agents or automations with tools like Notion, scripting, or no-code platforms
Working knowledge of sales automation and AI implementation