Business Systems Developer

• Service support management process acumen, architecting and developing solutions in the areas of ticket management, field operations and service management
• operate as the primary IT functional lead on improving initiatives, by enhanced use of Enterprise systems
• Designing, developing, and documenting software to support process improvements, or company policies and procedures
• Developing and maintaining integrations with internal and external systems
• Work with the functional departments to design, develop, test system changes processes, and provide documentation and training the end users
• Provide technical leadership throughout the requirements, design, build and implementation processes
• Ensure compliance with key controls related to change management, user administration and logical security
• Work with team members to advance the use of new technologies, develop tools, reports and work with users to define information needs
• Performs routine maintenance of our client’s business systems
• Work with other members of the IT Applications team providing guidance and assistance

Master’s degree in Computer Science, Engineering, Electronics or a related field