Business Systems Application Support Analyst Job at Robert Half (West Palm Beach)

Business Systems Analyst / Application Support Specialist

As a Business Systems Analyst / Application Support Specialist, you'll take on a...

Location

United Kingdom , Milton Keynes

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience working with ERP systems (e.g. Sage, SAP, Oracle, or similar)
Background in systems analysis, application support, or business analysis
Strong problem-solving and troubleshooting skills
Comfortable working with data and databases (e.g. SQL)
Able to communicate effectively with both technical and non-technical stakeholders

Job Responsibility

Act as the go-to expert for business systems, including ERP and integrated platforms
Work with stakeholders to understand challenges and drive process improvements
Investigate and resolve 2nd/3rd line system issues
Support system upgrades, enhancements, and new implementations
Analyse data and produce insightful reports to support decision-making
Test system changes to ensure performance, reliability, and smooth operation
Deliver user training and improve system adoption across teams

What we offer

Opportunity to play a key role in system and process improvement
Work across multiple business functions
Collaborative and forward-thinking team environment
Ongoing learning and development opportunities

Fulltime

L2 Application Support Analyst – Financial Systems

Join Citi's Production and Application Support team, where you will keep mission...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6 or more years of experience in application or production support, with at least 2 years operating at an advanced level in a financial services environment
Hands-on capability with Unix/Linux, including scripting, file manipulation, and job control, combined with advanced SQL skills across platforms such as MSSQL or Oracle, including stored procedures, SSIS, and SSRS
Practical experience working with Big Data technologies — Hadoop, Hive, and Spark — and job scheduling tools such as Autosys, including log analysis and pipeline troubleshooting
Solid knowledge of financial instruments and trade lifecycle operations, covering Equities, Fixed Income, Secured Financing, Derivatives, and Liquidity Management
Familiarity with front office and back office workflows, including reporting operations and the systems that support them
Demonstrated ability to analyse complex, time-sensitive issues systematically and communicate findings clearly to both technical and business audiences
Working knowledge of ITIL practices, including incident management, problem management, and change management processes
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience

Job Responsibility

Deliver L2 production support for mission-critical liquidity reporting and financial applications, maintaining high availability and consistent performance across the trading lifecycle
Monitor, triage, and resolve production incidents related to trade capture, batch processing failures, position keeping, market data, pricing, and risk and liquidity reporting
Manage scheduled jobs, alerts, and system logs using job scheduling tools and Unix-based monitoring platforms to prevent and contain service disruptions
Execute advanced SQL queries and scripts to analyse data, validate outputs, and resolve data integrity issues across multiple application layers
Troubleshoot data pipeline failures across applications built on stored procedures, reporting services, and Big Data ecosystems including Hadoop, Hive, and Spark
Lead root cause analysis for major incidents, coordinate post-incident reviews, and implement permanent fixes to prevent recurrence
Coordinate change management and release activities, including deployment validations and post-release checks, to maintain production stability
Maintain and improve operational knowledge bases, standard operating procedures, and runbooks to support team effectiveness and knowledge continuity

What we offer

Hybrid working model — 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration
Exposure to complex, high-stakes financial systems spanning multiple asset classes and trading workflows, deepening both your technical and domain expertise
Access to learning and development opportunities that support your growth across production support, financial technology, and service management disciplines
The opportunity to work across global teams, collaborating with infrastructure, development, and business stakeholders on initiatives that improve system resilience and service quality
A supportive environment that values work-life balance, wellbeing, and long-term career development within one of the world's leading financial institutions

Fulltime

IT Business Systems Analyst (Technical Support)

The primary purpose of this role is to provide high‑quality operational support ...

Location

Jersey

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

Experience supporting and maintaining business applications in an operational or BAU environment
Strong analytical and problem‑solving skills, with the ability to investigate issues and identify root causes
Experience working with incident, problem, and change processes in an IT support or operations context
Ability to engage confidently with business users to understand issues and explain technical concepts clearly
Experience working with third‑party vendors to support and maintain applications
Strong documentation skills, with experience producing and maintaining system and support documentation
Good understanding of the importance of system stability, data integrity, and controlled change

Job Responsibility

Provide day‑to‑day (BAU) operational support for business applications, ensuring systems remain stable, secure, and fit for purpose
Monitor, maintain, and support applications through effective configuration management and routine maintenance activities
Investigate, diagnose, and resolve application incidents and issues, working with internal IT teams and third‑party vendors as required
Manage and support application changes, including configuration updates, fixes, and minor enhancements, in line with change control processes
Engage with business users to understand operational issues and system usage, providing practical solutions and guidance
Support testing activities related to system changes, fixes, and maintenance work, including coordination of user acceptance testing where required
Maintain accurate and up‑to‑date system documentation, including configurations, processes, and support procedures
Support data quality, reporting accuracy, and day‑to‑day operation of system integrations

Fulltime

Senior Systems Analyst / Business Analyst (Digital Banking)

Senior Systems Analyst / Business Analyst (Digital Banking). About the Role: We ...

Location

South Africa , Johannesburg

Salary:

750.00 - 850.00 ZAR / Hour

Myn

Expiration Date

Until further notice

Requirements

10–15 years of experience in a Systems Analyst / Business Analyst role or similar
Proven experience in banking or financial services, with deep understanding of banking operations and regulatory environments
Hands-on experience with digital banking platforms: online banking, mobile banking, and digital wallets
Strong understanding of systems architecture, integration patterns, and APIs
Track record of successful end-to-end project delivery in complex environments
Exceptional analytical, problem-solving, and communication skills
Experience working in or supporting banks in Africa (West, East, or Southern Africa markets preferred)
Familiarity with payment systems, AML/KYC compliance, and mobile money ecosystems
Agile / Scrum experience and familiarity with tools like Jira, Confluence, etc.
Bachelor's or Master’s degree in Computer Science, Information Systems, Finance, or a related field

Job Responsibility

Work closely with business stakeholders to gather, analyze, and validate business requirements
Translate business needs into detailed functional and non-functional specifications
Support business case development and feasibility analysis for digital initiatives
Drive the enhancement of customer experience across digital channels
Collaborate with architects and development teams to design end-to-end solutions
Analyze existing systems to identify gaps, inefficiencies, and opportunities for improvement
Participate in system integration planning, including APIs and third-party platforms (e.g., digital wallets, payment gateways)
Ensure alignment between business needs and technical implementation
Lead requirements definition and support delivery of digital banking products, including: Online banking, Mobile banking applications, Digital wallets
Contribute to the roadmap for digital innovation, staying abreast of fintech and mobile trends

Principal Analyst I – Business Systems Analyst Digital Banking

Software Resources has an immediate job opportunity for a Principal Analyst I – ...

Location

United States , Irving/Dallas, TX

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

8+ years of related experience
Bachelor’s degree in related field required
Previous leadership experience preferred
Advanced knowledge of general Financial Services or Banking is preferred
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills
Experience working as a SME across one or two domains or functional areas
Advanced speaking and writing communication skills
Occasional travel required
Previous experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)

Job Responsibility

Lead activities to review current processes and metrics that support operational effectiveness
Identify constraints or opportunities that inhibit or accelerate the business and technology strategy
Develop options or approaches to improve business outcomes
Drive implementation of solutions to achieve desired results
Accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics
Determine root cause for constraints in the process
Take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics
Track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures
Engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units
Accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Business Systems Analyst – HR & Legal Systems

The Business Systems Analyst – HR & Legal is responsible for supporting, maintai...

Location

United States , Redwood City

Salary:

115800.00 - 159150.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Systems, Business Administration, HR, or related field (or equivalent experience)
Over 5 years of experience as a Business Systems Analyst or HRIS Analyst supporting HR, or Legal applications
Familiarity with HR processes (HCM, Absence, Compensation) and experience partnering with HRIS teams
Experience supporting or implementing Legal systems (e.g., Contract Lifecycle Management or eSignature platforms) preferred
Proven ability to analyze business requirements, perform fit-gap analysis, and translate them into functional solutions
Advanced Excel/Google Sheets skills for data analysis, validation, and reporting
Detail-oriented with strong organizational, analytical, and troubleshooting skills
Excellent communication skills with the ability to work effectively across technical and non-technical teams
Experience with agile methodologies, SDLC, and change management processes preferred
Proactive, customer-focused mindset with a passion for continuous improvement and operational excellence.

Job Responsibility

Serve as a functional and technical support partner for HR (ZEO Success), and Legal systems
Support day-to-day operations including data maintenance, business process updates, and user administration
Collaborate with HRIS and IT teams to maintain data integrity between Workday, and other connected platforms
Lead or contribute to system enhancement projects and assist in larger cross-functional initiatives
Support new system implementations or integrations within the HR and Legal application landscape
Partner with stakeholders to identify process gaps, gather requirements, and propose scalable, system-based solutions
Perform data analysis, reporting, and auditing to ensure accuracy and compliance across systems
Develop and maintain system documentation, SOPs, and training materials for business users
Support system testing, user acceptance testing (UAT), and deployment activities.

What we offer

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing.

Fulltime

Application Support Analyst I

The Application Support Analyst I (ASA I) provides Tier 1–2 technical and functi...

Location

United States , Phoenix

Salary:

43.00 - 45.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

1–3 years supporting enterprise applications in an IT environment
Experience with Yardi is a PLUS!
Yard, Box, Docusign
Basic understanding of ERP systems and application workflows
Familiarity with user access controls and data integrity practices
Working knowledge of SQL for queries and data validation

Job Responsibility

Provide support for enterprise applications, including property management and document platforms
Manage service desk intake, ticket triage, prioritization, and routing
Troubleshoot and resolve application issues
escalate complex problems as needed
Coordinate with vendors to log and track system issues through resolution
Administer user access and permissions in accordance with established standards
Conduct access reviews and support audit processes
Execute data corrections with proper validation and documentation
Maintain knowledge base articles, runbooks, and operational documentation
Assist with key business processes such as budgeting cycles, data validation, and reporting workflows

Fulltime

Business Systems Analyst

We are working with a growing technology company in Irvine that is looking to ad...

Location

United States , Irvine

Salary:

75000.00 - 85000.00 USD / Year

Strategic Employment Partners

Expiration Date

Until further notice

Requirements

3–6 years of experience in systems analysis, integrations, or technical application support roles
Experience working with APIs, data integrations, and SQL for troubleshooting and validation
Ability to work directly with clients to support implementations, troubleshoot issues, and explain technical concepts clearly
Strong problem-solving mindset with the ability to take ownership of integration challenges end-to-end

Job Responsibility

Help improve integrations with third-party HRIS systems
Support both internal teams and external customers
Work directly with clients to support implementations and troubleshoot issues
Take ownership of integration challenges end-to-end
Improve systems and user experience

Fulltime

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Business Systems Application Support Analyst

Job Description

Job Responsibility

Requirements

What we offer

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