Business Systems Analyst Job at Robert Half (Peridot)

Job Description

Robert Half's client in Peridot, Arizona, is seeking a Business Systems Analyst for a contract to hire opportunity.

Job Responsibility

Monitors and recommends improvements to the organization’s software, hardware, and business systems
performs complex administrative work in planning, developing, coordinating, and implementing training programs and services to systems users
Works closely with executive team members to understand business and client requirements and implement processes to meet those needs
Assists with improving the current operations and procedures of the organization
Analyzes current business processes and makes recommendations for improvement
Works with clients to understand needs and requirements
Supports Helpdesk operations by facilitating resolution of service requests
Creates and presents reports to IT management and department stakeholders
Implements projects from inception to completion
Uses a variety of data analysis and organizational tools to uncover insights on systems productivity
Determines operational objectives by studying business functions
gather needs assessments and cost/benefit analysis to align technology with the business strategies
Elicits stakeholder feedback and input through interviews and surveys
Drafts action plans and leads recurring status meetings with business stakeholders and department leaders to review project status and proposed changes
Review business applications and advise stakeholders on process efficiency and improvement
Develop, implement, and/or evaluate new and existing training programs
Provides specialized training for department staff, develops curriculum and provide basic orientation training
maintains training records of employee participation
Collaborates with application vendors and IT management to develop curriculum and training for all clinical staff
Creates and maintains documentation of all training presented and ensure compliance with training requirements

Requirements

At least 5 years of experience as an application software support required, healthcare preferred
Bachelor’s degree in Healthcare, RN, Business, or Information Systems related fields
OR an equivalent combination of education and experience may substitute
Certified Associate in Project Management (CAPM) preferred
Knowledge of principles, training methods, and techniques used in current training field practices
Knowledge of Microsoft Office Suite
Microsoft Word
Microsoft Excel
design software
internet software
and electronic database health records systems
Ability to understand and interpret a variety of statistical and operational statistics
The ability to apply critical thinking and problem-solving skills to complex multi-faceted services is for improving efficiencies, operational activities, and cost-effectiveness
Ability to multi-task and work in a fast-paced environment. Handle multiple orders, with interruptions and escalations during the business day, organized to track each order in an organized way to minimize mistakes

Nice to have

Healthcare experience
Certified Associate in Project Management (CAPM)

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

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