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Business Systems Analyst

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Dandy

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

86796.80 - 108496.00 USD / Year
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Job Description:

As a Business Systems Analyst (BSA) I, you are a critical bridge between ambitious business goals and technical execution within our GTM systems ecosystem. You will partner with various business units, moving beyond simple documentation to diagnose multi-step user problems and translate them into clear, actionable technical solutions.

Job Responsibility:

  • Lead requirements-gathering sessions with stakeholders and translate user needs into comprehensive technical documentation, including BRDs, 'As-Is' process maps, and 'To-Be' workflows
  • Independently diagnose multi-step user issues and translate requests into clear, simple user stories that drive development forward
  • Own configuration changes (fields, rules, objects) within a single system end-to-end, ensuring solutions are technically feasible and scalable
  • Proactively gather feedback from a defined user group and act as a consultant to ensure solutions meet stated business needs
  • Make high-quality, timely decisions on configuration choices to prevent development stalling
  • Work independently on assigned features and projects, proactively managing scope within well-defined project boundaries

Requirements:

  • Proven experience managing configuration in an enterprise platform, with direct, hands-on experience in the Salesforce ecosystem
  • Ability to use logic and methods to solve difficult problems and translate them into simple technical documentation
  • Demonstrated ability to document 'As-Is' and 'To-Be' process maps
  • 2-4 years of experience in a high-growth tech environment or systems-focused role
  • Excellent multi-mode communication skills, with the ability to build consensus among Product, Engineering, and Business groups

Nice to have:

  • Experience with GTM tech stack tools such as Outreach, ChiliPiper, and Telephony platforms
  • Salesforce certifications (e.g., Administrator)
  • Experience in a high-growth, startup environment
What we offer:
  • Offers Equity
  • healthcare
  • dental
  • mental health support
  • parental planning resources
  • retirement savings options
  • generous paid time off

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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