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We are seeking a collaborative and business‑focused Business Systems Analyst to serve as the primary liaison between IT and key business stakeholders. This role is ideal for someone who enjoys translating business needs into functional requirements, supporting system enhancements, and ensuring technology solutions align with operational goals. While this is not a coding or development position, the role includes light configuration work—such as permissions management and workflow setup.
Job Responsibility:
Act as the strategic liaison between IT teams and business units, ensuring clear communication, alignment, and expectation management
Gather, document, and translate business requirements into functional specifications for IT teams and vendors
Support system configuration tasks including user permissions, workflow setup, and basic administrative changes
Partner with business leaders to understand current processes, identify gaps, and recommend technology-driven improvements
Assist in testing system changes, validating requirements, and coordinating user acceptance testing (UAT)
Manage small enhancements or process updates from requirements through delivery
Support implementation of new systems or feature updates, including training and documentation when needed
Track and report on progress, risks, and milestones for ongoing enhancements or operational initiatives
Build strong relationships with stakeholders, becoming a trusted subject-matter partner for both IT and business functions
Contribute to continuous improvement initiatives within systems, workflows, and cross‑functional processes
Requirements:
A Bachelor's Degree in Computer Science or related field
2–5+ years of experience as a Business Analyst, Systems Analyst, or similar role
Strong understanding of business processes, system capabilities, and how technology enables organizational goals
Excellent communication skills with the ability to manage expectations and translate between technical and non‑technical audiences
Strong analytical and problem‑solving ability
Experience supporting system rollouts, enhancements, or UAT activities
Ability to manage multiple priorities while maintaining attention to detail
Nice to have:
Experience with workflow tools, permissions management, or system configuration is a plus (light configuration only
no coding required)
What we offer:
medical, vision, dental, and life and disability insurance