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Are you a proactive and analytical problem-solver with a passion for improving systems and processes? We’re looking for a Business Systems Analyst to join a busy and forward-thinking technology team within a large public sector organisation. In this role, you’ll work closely with business stakeholders and technical teams to help design, analyse and improve systems and applications that support critical operations. You’ll contribute to requirements gathering, system analysis, and high-level solution design — helping to ensure technical change delivers real business value.
Job Responsibility
Supporting system upgrades and new implementations by capturing requirements and mapping processes
Analysing current services and identifying opportunities for improvement or automation
Producing documentation such as process maps, high-level designs and test cases
Collaborating with technical teams and business users to define and deliver change
Contributing to post-implementation reviews and identifying lessons learned
Requirements
Some experience in business or systems analysis — ideally in a complex or public sector environment
An analytical mindset with the ability to translate business needs into technical requirements
Excellent stakeholder engagement and communication skills
Familiarity with tools or techniques such as process modelling, value stream mapping, or gap analysis
A relevant qualification or degree (or equivalent practical experience)