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Business Systems Analyst

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Location:
Netherlands , Amsterdam

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Contract Type:
Not provided

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Salary:

60000.00 - 75000.00 EUR / Year

Job Description:

As a Business Systems Architect at Tellent, your mission is to translate complex business challenges into robust technical solutions. Joining the DataOps team and partnering closely with RevOps, GTM, G&A, and Product teams, you will design and oversee the technical backbone of our go-to-market stack that powers the full customer lifecycle and drives sustainable growth and operational excellence. This role requires a combination of strategic vision, understanding of how all parts of a SaaS business operate, and hands-on execution.

Job Responsibility:

  • Own and evolve the business systems data architecture across our go-to-market stack, ensuring data accuracy, reliability, and scalability across multiple CRMs and core SaaS tools
  • Act as the technical owner of almost all parts of the end-to-end customer lifecycle, from website lead capture through sales, onboarding, billing, and renewal — ensuring all systems and handoffs work seamlessly
  • Design, build, and maintain integrations and automations using APIs, webhooks, and middleware platforms (Zapier, Make, Workato, n8n), including monitoring, troubleshooting, and documentation
  • Serve as the senior technical partner to RevOps, GTM, and G&A teams, translating business requirements into system designs, implementation plans, and production-ready solutions
  • Partner with RevOps, Finance, and Legal to support and optimize CPQ, billing, and subscription management workflows, including renewals, amendments, upgrades, and revenue accuracy
  • Drive system governance and data quality standards, including field definitions, lifecycle stages, permissions, naming conventions, and integration best practices
  • Identify architectural gaps and technical debt, proactively proposing improvements and supporting the Head of DataOps in shaping the business systems roadmap
  • Create and maintain clear system documentation, runbooks, and training materials to enable scalable operations across the organization
  • Act as the go-to expert when things break: investigate root causes, resolve complex data and sync issues, and continuously improve system reliability

Requirements:

  • 6+ years of experience in business systems, RevOps, or GTM systems roles in a B2B SaaS environment
  • Deep hands-on experience with CRM technical setup and administration (HubSpot or Salesforce is a strong must
  • experience with both is a big plus)
  • Proven experience designing and operating business systems data architecture across multiple tools
  • Strong knowledge of APIs, HTTP requests, webhooks, and middleware tools such as Zapier, Make, Workato, or n8n
  • Experience with CPQ, billing and/or subscription management systems
  • Background in Business Operations / Revenue Operations / Systems ownership
  • Hands-on and strategic: you enjoy building flows and debugging syncs, but you also care deeply about long-term architecture and scalability
  • You can translate business needs into technical solutions. You work pragmatically, balancing best practices and business outcomes, while maintaining high data standards and data governance

Nice to have:

  • Relevant certifications (e.g. Salesforce / HubSpot Admin, project management, systems architecture)
  • Experience with multi-CRM environments
  • Experience working closely with Finance and Legal on revenue recognition, billing, renewals, and contract management
  • Experience or interest in optimizing processes with AI agents or other LLM tools
What we offer:
  • Remote or hybrid working in France or Netherlands
  • Diverse and international environment
  • €1,500 annual training budget + internal learning opportunities
  • Pension plan, wellness perks & commuting/travel reimbursement
  • 28 paid holiday days + 2 wellness days in 2026
  • Work from anywhere for 4 weeks per year
  • Apple MacBook and all tools you need to succeed
  • €200 home office budget

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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