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Skechers is seeking a talented and highly motivated Business Systems Analyst to drive forward key initiatives and provide deliverables to business stakeholders using SDLC methodologies. The analyst will analyze custom tools like our sales enablement application and become a Subject Matter Expert (SME) for various enterprise SaaS applications like our Contract Lifecycle Management and Document Management System. The contribution towards Enterprise Applications will provide efficient solutions for business objectives and user needs.
Job Responsibility:
Interacts directly with stakeholders to gather business needs, input and output requirements, and evaluate processes and procedures
Interprets business requirements to determine solutions that meet user needs
Writes detailed business requirement documents, functional, technical, and integration specifications
Creates workflow process diagrams, wireframes, mapping documents, ERDs, use cases, user stories, logical data models, and develops application documentation
Research business problems and develops models to analyze and define effective solutions
Implements computer system requirements by defining and analyzing systems solutions to business objectives
Identifies opportunities for improving business processes through systems and/or non-system changes
Identifies opportunities for automation and process efficiency
Ensures that all projects and deliverables are delivered on time, within scope, and within budget
Performs risk management and escalates issues to management as needed
Develops and maintains detailed project plans, work breakdown structures, and resource allocation matrices
Monitors project progress against milestones and proactively identifies potential roadblocks
Manages project scope changes through formal change control processes
Partners with cross-functional teams to align technology solutions with business strategy
Coordinates resource allocation and manages competing priorities across multiple concurrent projects
Coordinates with SaaS and third-party vendors for issue resolution, product enhancements, and release management
Evaluates vendor roadmaps and release notes to anticipate system changes
Tracks and reports on project metrics, KPIs, and deliverable quality
Facilitates stakeholder communication through regular status reports, dashboards, and executive briefings
Provides change management and training support for end users
Validates results through quality assurance testing and coordinates user-acceptance testing
Provides production support for business end users and IT stakeholders
Performs data analysis using data from various platforms for cleansing, mass updates, and report creation
Uses JIRA/Confluence to document requirements, workflows, issues, and test cases
Communicates articulately and succinctly with stakeholders and IT partners
Creates executive-facing summaries, presentations, and other forms of communication
Requirements:
Bachelor’s degree in computer science, information systems, or related field (Equivalent experience is acceptable)
5+ years of work experience in business systems analysis
Experience supporting full Agile and Waterfall software development lifecycles
Knowledge and hands-on creation of key artifacts including use cases, user stories, workflows, user acceptance criteria, configuration stories, business/functional/technical specifications, timelines, roadmaps, Gantt charts and presentations
Experience in triaging application issues for multiple systems
Advanced analytical capability, written, verbal and interpersonal skills
Must have ability to communicate, motivate and organize projects throughout the company
Must have ability to work independently and handle end-to-end projects
Nice to have:
Experience in API integrations and data migration/data conversion
Intermediate SQL knowledge and experience
Advanced experience in Jira, Confluence, Excel, Alteryx
Experience implementing and supporting a Contract Lifecycle Management platform