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We are seeking a Business Systems Analyst to serve as a key liaison between business stakeholders and technical teams. This role focuses on analyzing business processes, translating requirements into system solutions, and ensuring technology supports operational and strategic objectives.
Job Responsibility:
Partner with business stakeholders to gather, analyze, and document functional and technical requirements
Translate business needs into clear system requirements, use cases, and process flows
Analyze existing systems and workflows to identify gaps, inefficiencies, and improvement opportunities
Collaborate with developers, architects, and vendors to design and implement system enhancements
Support system implementations, upgrades, and integrations from requirements through deployment
Create and maintain documentation including requirements documents, process maps, and test cases
Participate in user acceptance testing (UAT), validate solutions, and ensure requirements are met
Support change management, including training materials, rollout plans, and user communication
Serve as a subject‑matter expert for assigned business applications and processes
Requirements:
4+ years of experience as a Business Systems Analyst or similar role
Strong experience gathering and documenting business and system requirements
Ability to map business processes and translate them into technical solutions
Experience working with cross‑functional teams (business, IT, vendors)
Strong analytical, problem‑solving, and communication skills
Experience supporting enterprise applications, internal business systems, or SaaS platforms
Proficiency with common productivity and collaboration tools (e.g., Jira, Confluence, SharePoint, Visio, Excel)
Nice to have:
Experience with CRM, ERP, finance, HR, or operations systems
Familiarity with SQL, data analysis, or reporting tools
Experience with Agile, Scrum, or hybrid SDLC methodologies
Exposure to system integrations, APIs, or data flows
Background supporting system migrations or large‑scale implementations
What we offer:
Medical, vision, dental, and life and disability insurance