Business Systems Analyst

• Collaborate with business units (Operations, Customer Service, Procurement, Finance etc) to capture and map end-to-end ERP workflows
• Create and maintain detailed business process flows using modeling tools
• Ensure consistency and clarity in process / solution documentation for use in training, process audits, and ERP system alignment
• Facilitate workshops and interviews to gather business requirements and validate process flows
• Support business stakeholders in the development of User Acceptance Test test scripts, issues tracking/resolution, and documentation
• Design and build operational and analytical reports using the ERP platform’s reporting tools
• Create interactive dashboards and visual reports to support decision-making and performance tracking
• Translate business needs into functional reporting specifications, ensuring high usability and data integrity
• Maintain a structured reporting repository and promote standardization of KPIs across departments
• Maintain issues log and coordinate with project team to track resolution status
• Support ongoing report requests
• Collaborate with Finance teams in developing and enhancing reporting and analytics for the consolidated Company and its divisions
• Facilitate conversations between regions/business segments to drive consistency and continuous mindset across the global organization
• Collaborate with senior management and I.T. to continuously drive improvements in corporate and divisional financial reporting processes
• Improve accuracy and completeness of data to drive improved business intelligence
• Collaborate with business stakeholders on the enhancement of Our client business intelligence platform
• Support Master Data Management processes and procedures to ensure completeness and accuracy of data
• Work closely with business and IT stakeholders on managing a backlog of requests for report and dashboard enhancements
• Maintain the platform’s data model and identify opportunities to introduce new value-added data sources
• Ensure compliance with data governance standards and security protocols in all reporting and analytics work
• Collaborate with IT to monitor system performance, optimize data refresh processes, and troubleshoot BI-related issues
• All other duties as assigned

• 5+ years of work experience as a Business Systems Analyst
• Experience working with Manufacturing companies and familiarity with key functions including Finance, Operations, Supply Chain, Procurement, Sales and Customer Service
• Full project life cycle BSA support for ERP and enterprise systems implementations, from requirements definition to test case development and documentation, through coordinating user acceptance testing and management of user-reported issues/defects
• Business Intelligence / Data & Analytics experience including requirements analysis, data modeling, design/development of queries and scripts, and authoring/modifying reports using report-generation and visualization tools
• Process and workflow modeling/analysis/documentation using industry standard frameworks and tools, including internal controls
• Experience with processes and systems used for financial and business performance management, such as close and consolidation, and planning & analysis
• Bachelor’s degree in one of: information systems (MIS), Finance, Business Administration, Computer Science, or Engineering

Advanced degree and/or certifications in any of the following areas will be an asset: CPA, CFA, Data & Analytics, Business Process Modeling, Operations Management, ERP or Business Performance Management software vendor certifications