Business Systems Analyst Job at Robert Half (Memphis)

Business Systems Analyst

Robert Half

Location:
United States , Memphis

Category:
Quality Control

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Ensure all products meet established quality standards by inspecting incoming materials, verifying in‑process production, and auditing finished goods. Generate and provide Certificates of Compliance. Maintain QMS databases with up‑to‑date information on corrective actions (CARs), MRB decisions, Quality Alerts, and customer complaints (CCRs). Oversee document control processes and ensure compliance with QMS requirements. Serve as an internal auditor to verify that documented procedures meet QMS standards. Support delivery of high‑quality products to customers and uphold company standards. Maintain training documentation for the site and assist with training/quality orientation for new employees.

Job Responsibility:

Ensure all products meet established quality standards by inspecting incoming materials, verifying in‑process production, and auditing finished goods
Generate and provide Certificates of Compliance
Maintain QMS databases with up‑to‑date information on corrective actions (CARs), MRB decisions, Quality Alerts, and customer complaints (CCRs)
Oversee document control processes and ensure compliance with QMS requirements
Serve as an internal auditor to verify that documented procedures meet QMS standards
Support delivery of high‑quality products to customers and uphold company standards
Maintain training documentation for the site and assist with training/quality orientation for new employees
Generate Certificates of Compliance weekly for assigned customers and provide Mil Certs, test reports, and notarized documents upon request
Maintain accurate document control processes in alignment with QMS requirements
Conduct internal audits to ensure procedures and processes comply with QMS standards
Perform complex inspections and set quality standards for in‑process production
communicate necessary adjustments to Production Supervisors
Inspect and test incoming raw materials, rejecting and returning non‑conforming goods
Audit finished products by confirming specifications, completing visual and measurement tests, and determining rework requirements
Document inspection results in reports, logs, and discrepancy material reports
Summarize rework, scrap, and waste, and enter all findings into the quality database
Ensure QMS databases remain accurate and current
Apply problem‑solving methods on assigned projects to reduce defects, improve customer satisfaction, decrease costs, and enhance cycle times
Maintain a safe, compliant work environment by following procedures and legal regulations
Maintain all training documentation for the site
Support training initiatives and quality orientation for new employees

Requirements:

3–5 years of experience in a quality‑focused role
Knowledge of Quality Management Systems (QMS)
Bilingual in English and Spanish REQUIRED
Understanding of internal audit processes
able to complete internal auditor training
High school diploma or GED required
Self‑starter capable of working independently
Ability to read drawings, analyze findings, and document results accurately
Proficiency in Microsoft Office Suite
Knowledge of basic measuring tools (calipers, height gauges, micrometers, etc.)
Strong interpersonal, communication, and documentation skills
Ability to collaborate effectively with employees at all organizational levels

What we offer:

medical
vision
dental
life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

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