Business Systems Analyst

• Lead requirements gathering and workshops with Business stakeholders
• Develop clear business requirements, Epics, User stories, process maps, and functional specifications
• Walk through Business recommendations across diverse teams and get consensus on solution roadmap
• Solely own Product Backlog for end-to-end Product development from both Business and technical solution stand point
• Hands-on experience working in SAFe and Scrum framework
• Act as a liaison between business units, project manager, Technical and Testing team
• Support project planning, business cases, risk assessments, and implementation activities
• Analyze current-state processes and recommend improvements aligned with organizational standards
• Prepare clear documentation, reports, and presentations for a wide range of audiences
• Ensure compliance with relevant policies, privacy requirements, and accessibility standards
• Build effective relationships and manage expectations among internal and external stakeholders

• 4-6 years of experience as a Business Analyst in complex, multi-stakeholder environments
• 4-6 years of strong skills in requirements gathering, process mapping, and translating business needs into clear documentation
• 4-6 years of experience in Agile, SAFe framework
• 4-6 years of experience in Jira, Confluence, Lucid Chart/Visio
• 4-6 years familiarity with project management and support Scrum master in Sprint/Release metrics
• Demonstrated ability to work with cross-functional teams, including technical and non-technical stakeholders
• Excellent communication, analytical, facilitation, and problem-solving skills

Experience on Shopify, Retain B2B and any testing frameworks