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Robert Half Logo Robert Half · IT - Administration

Business Systems Analyst

United States, Greenville · Job Posted June 02, 2026
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Job Description

We are looking for a Business Systems Analyst to support insurance-focused initiatives in Greenville, South Carolina. This Long-term Contract opportunity is ideal for someone who is detail oriented and can translate operational needs into practical system and process solutions while partnering closely with business and technical teams. The role requires strong Guidewire knowledge, a solid background in business analysis, and the ability to work effectively in an onsite environment.

Job Responsibility

  • Partner with stakeholders to gather, clarify, and document business needs for insurance-related processes and technology solutions
  • Analyze workflows and identify opportunities to improve system functionality, service delivery, and operational efficiency
  • Create clear business requirements, process documentation, user stories, and functional specifications for project teams
  • Work within Agile Scrum teams to support backlog refinement, sprint planning, testing coordination, and solution delivery
  • Collaborate with technical teams and business users to ensure Guidewire-related enhancements align with business objectives
  • Review business and system documentation to confirm accuracy, completeness, and alignment with project expectations
  • Support user acceptance activities by validating requirements, coordinating feedback, and helping resolve issues
  • Engage with customer service and call center stakeholders to understand user needs and incorporate them into solution planning

Requirements

  • Experience working as a Business Analyst or Business Systems Analyst in the insurance industry
  • Hands-on knowledge of Guidewire and its use in business process and system analysis
  • Strong ability to gather requirements, evaluate documentation, and translate needs into actionable deliverables
  • Familiarity with Agile Scrum methodologies and participation in cross-functional delivery teams
  • Understanding of call center or customer service operations and related business workflows
  • Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders
  • Ability to work onsite in Greenville, South Carolina

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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