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We are seeking a detail-oriented Business Systems Analyst (BSA) to bridge the gap between business needs and technology solutions. The Business Systems Analyst will work closely with business stakeholders, product teams, and IT departments to analyze requirements, improve processes, and support the implementation and optimization of enterprise systems. The ideal candidate combines strong analytical skills with a deep understanding of business processes and system capabilities.
Job Responsibility:
Gather, analyze, and document business and technical requirements from stakeholders
Translate business needs into functional specifications and system requirements
Evaluate existing systems and processes to identify improvement opportunities and efficiencies
Collaborate with developers, QA teams, and product owners to ensure requirements are properly implemented
Support system implementation, upgrades, and integrations
Create process flows, use cases, and documentation to support system functionality and user training
Participate in testing activities, including system testing and user acceptance testing (UAT)
Troubleshoot system issues and work with technical teams to resolve them
Assist with data analysis, reporting, and business intelligence initiatives
Maintain documentation for system configurations, workflows, and business processes
Requirements:
Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field
3+ years of experience as a Business Analyst, Business Systems Analyst, or similar role
Experience gathering and documenting functional and technical requirements
Strong knowledge of business process analysis and workflow documentation
Proficiency in SQL, data analysis, and reporting tools
Experience with enterprise systems such as ERP, CRM, or financial systems
Strong communication, analytical, and problem-solving skills
Nice to have:
Experience with Agile or Scrum development methodologies
Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart
Experience with API integrations or data integrations between systems
Knowledge of data visualization tools such as Power BI or Tableau
Industry experience in finance, healthcare, manufacturing, or technology