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We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. This role will involve analyzing and optimizing current systems to ensure efficient use of technology, particularly within case management platforms. The ideal candidate will bring a strong background in public sector health, human services, or insurance, and will play a key role in driving strategic solutions.
Job Responsibility:
Assess and document existing system capabilities and business architecture processes
Develop strategies to optimize case management systems, including Salesforce and Dynamics
Collaborate with cross-functional teams to identify opportunities for system consolidation and improved efficiency
Work with low-code/no-code platforms to implement solutions tailored to organizational needs
Facilitate workshops and meetings to gather requirements and align stakeholders on project objectives
Create detailed Business Requirement Documents (BRDs) and ensure alignment with project goals
Apply Agile Scrum methodologies to manage project tasks and timelines effectively
Provide expertise in public sector health and human services or insurance processes
Support the transition of internal employees into project roles as needed
Deliver actionable recommendations to improve technology utilization
Requirements:
Proven experience as a Business Systems Analyst in complex environments
Expertise in creating and managing Business Requirement Documents (BRDs)
Familiarity with case management systems such as Salesforce and Dynamics
Strong understanding of low-code/no-code development platforms
Background in public sector health, human services, or insurance industries
Proficiency in Agile Scrum methodologies
Excellent communication and stakeholder management skills
Ability to analyze and optimize business architecture processes
What we offer:
medical, vision, dental, and life and disability insurance