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Primary responsibility will be to assist our cross-functional teams to achieve their business goals via post-go live support and application enhancements. The role will get the chance to work with many different teams and use cases. The ideal candidate will have strong technical background, intellectual curiosity, attention to detail, and the ability to continually take on new responsibilities.
Job Responsibility:
Serve as second-level technical support for end users
Troubleshoot and resolve system/application issues
manage user security
monitor and validate data flows
maintain support documentation
Apply Anaplan best practices (e.g., DISCO methodology) to ensure consistency and efficiency
Partner with business stakeholders to confirm user stories and enhance existing models
Assess and communicate the impact of requested changes on upstream and downstream processes
Deliver training to prepare business users for model enhancements
Stay current on Anaplan platform updates and new functionalities
Requirements:
Anaplan Professional Model Builder certification
Ability to take a simple spreadsheet and build it out in Anaplan with minimal support
Ability to configure and maintain Anaplan lists, modules, dashboards, actions, and other model settings
Strong proficiency in data modeling and manipulation, particularly in spreadsheets/Excel
Demonstrated experience with advanced Excel functions (pivot tables, VLOOKUP, etc.) or other multidimensional modeling tools
Ability to interpret complex business requirements and translate them into models
Ability to analyze and work with large data sets
Strong SQL skills
Experience with Tableau, Power BI, Qlik, or similar visualization tools
3+ years supporting Workforce Planning or FP&A functions with knowledge of end-to-end business processes
3+ years of Anaplan model building experience and post-go live support
Anaplan experience
Experience working with different financial models
Advanced excel skills
SQL knowledge and ability to navigate basic queries
Nice to have:
Solution architecting experience with Anaplan
Background in supporting end users
What we offer:
medical
vision
dental
life
disability insurance
paid time off (including holidays, parental leave, and sick leave)