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Business Systems Analyst I

India, Chennai · Job Posted June 03, 2026
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Job Description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. ACV Auctions in Chennai, India are looking for talented individuals to join our team. As we expand our platform, we're offering a wide range of exciting opportunities across various roles in corporate, operations, and product and technology. Our global product and technology organization spans product management, engineering, data science, machine learning, DevOps and program leadership. What unites us is a deep sense of customer centricity, calm persistence in solving hard problems, and a shared passion for innovation. If you're looking to grow, lead, and contribute to something larger than yourself, we'd love to have you on this journey. Let's build something extraordinary together. Join us in shaping the future of automotive! At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer industry leading benefits and wellness programs. Who we are looking for: The Business Systems team seeks to drive efficiency, improve accuracy and support risk reduction strategies by leveraging existing and introducing new technical business systems. The Business Systems team focuses primarily on the technical system infrastructure and procedures supporting financial, human resources, payment operations and dependent non-financial processes. The Analyst I, Business Systems primarily supports other analysts across the organization, including all aspects of the finance, accounting, and People & Culture organizations. This role partners with business partners to understand requirements and identify, verify, and document solutions.

Job Responsibility

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Work collaboratively with other Business System SMEs and business partners to gather business requirements to identify, verify and document functional and technical requirements using requirements for supported business lines
  • Identify and resolve gaps between new and existing business processes and applications and facilitate implementation of new business processes and modifications
  • Provide support for production issues in adherence with internal SLAs
  • Support the development and implementation of continuous improvement processes
  • Produce system documentation for end users
  • Proactively review procedures, and/or workflow needs and identify ways to capture, validate and integrate information to improve overall business process performance
  • Design, build and fulfill ad-hoc reporting requests from supported business lines
  • Performs application configuration, administration and functional support as needed
  • Perform Functional and System Integration Testing
  • Overnight hours (8pm-6am local time)
  • Perform additional duties as assigned

Requirements

  • Bachelor’s degree or working equivalent in business management, finance, accounting, information systems or other related field
  • 1+ year(s) providing support around HR, finance, accounting, or payments processing
  • 1+ year(s) experience with ERP systems (SAP, NetSuite, Dayforce, Oracle) required, NetSuite experience preferred
  • Ability to read, write, speak and understand English
  • Ability to work in excel proficiently
  • Ability to document requirements and business processes

Nice to have

NetSuite experience

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