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Business Systems Analyst 1/Trainee

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New York State Civil Service

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Location:
United States , Albany

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

53764.00 - 66951.00 USD / Year
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Job Description:

The Office of Mental Health is recruiting for a Business Systems Analyst 1 or Trainee level position to join the Division of Medical Informatics. The Business Systems Analyst 1 will serve as a liaison between OMH clinical and business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to clinical business processes, policies, and information systems including OMH help desk support of clinical programs.

Job Responsibility:

  • Conduct general research and information gathering related to business requirements for improvement or automation of simple business processes or functions
  • Participate in bureau and/or project tasks related to multiple areas including but not limited to EHR Design, Implementation and Support, Health Information Management and Record Review, Low Code Development, Report Design and Visualization Development, Testing, Training, Project Management and Logistic Coordination
  • Researching and documenting the current or 'as-is' state of the relevant business process or function
  • Provide technical assistance for OMH Central Office and facility staff, and the end users for OMH IT systems
  • Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews to develop workflow processes
  • Create reports and/or flow charts describing current business workflow and processes
  • Assist in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems
  • creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience
  • Function as a recording analyst on more complex projects
  • Conduct specific system tests utilizing test scenarios developed by senior analysts
  • Train end user staff on new procedures and software
  • Create training and procedure manuals for end users
  • Performing post implementation review and assessment
  • Identify, analyze, and resolve issues for existing systems resulting from errors detected during implementation or in production
  • Actively support users of OMH Clinical Software by maintaining a rotation on the MI Support helpdesk
  • Provide real-time support for approved telecommuting staff by maintaining a rotation on the Remote Access helpdesk.

Requirements:

  • Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs
  • using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process
  • describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement
  • validating requirements throughout the product or system development life cycle (SDLC)
  • verifying requirements throughout the product/SDLC to ensure they perform to the required specifications
  • An associate degree may substitute for two years of experience
  • a bachelor’s degree may substitute for four years of experience
  • a master’s degree may substitute for five years of experience
  • and a doctorate may substitute for six years of experience.

Additional Information:

Job Posted:
February 03, 2026

Expiration:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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