Business Systems Analyst

The Jewish Federation of Cleveland is performing a multi-year transformation of ...

Location

United States , Cleveland

Salary:

Not provided

Engage Cleveland

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, information systems, or relevant experience
3–5 years of experience as a Business Systems Analyst, ideally with ERP or CRM systems
Strong understanding of enterprise systems including (ERP, CRM, and or HRIS systems – specifically Oracle NetSuite and/or Salesforce)
Business process knowledge in finance, fundraising, and/or operations
Excellent analytical and critical thinking skills
Strong documentation and technical writing skills
Proficiency in reporting and data visualization tools
Strong communication, collaboration, analytical, and problem-solving skills
Ability to work independently, prioritize and engage in a variety of tasks simultaneously while consistently meeting short deadline situations
High attention to detail, follow-up, self-motivated, proactive, and solution minded

Job Responsibility

Work closely with business owners and end-users to understand needs, pain points, and opportunities
Collect and document system requirements and translate into functional specifications and design documents
Create and manage documentation of system design decisions, use-cases, process flows, enhancements, and test scripts
Work in partnership with the solutions architects, system administrators, and software partners to design and implement technical solutions
Work with partners to ensure organizational knowledge transfer of documentation, system configurations, and customizations
Evaluate existing workflows, identify inefficiencies, and propose solutions for optimization
Assist in the design, testing, and rollout of new features, integrations, and reporting
Coordinate user acceptance testing (UAT) and validate deliverables against requirements
Assist in the design and development of dashboards, queries, and ad hoc reports
Develop training materials, documentation, and standard operating procedures

Fulltime

Salesforce Business Analyst

CRM Science Salesforce Analysts are Consultants with Unique Skillsets. They work...

Location

United States

Salary:

Not provided

CRM Science

Expiration Date

Until further notice

Requirements

Certified Salesforce Administrator
Certified Business Analyst
2+ years of experience
Must be a US resident

Job Responsibility

Analyze business needs and application design requirements
Document business requirements, user stories, specifications, training materials, and other project support documentation
Collaborate with architects, developers, and clients in defining processes, identifying requirements, and creating documentation
Provide analytical thinking and problem-solving skills to help clients adopt new ideas and adapt to change
Assist clients to identify process improvements and recommend system changes
Research and recommend Salesforce-based solutions, including third-party applications
Provide end-user training and create supporting material and documentation
Manage multiple projects concurrently and quickly assess and adjust priorities, meet deadlines, and exceed end-user expectations

Salesforce Business Analyst

Cloud Nerd is a growing, innovative, and customer-centric technology company tha...

Location

United States

Salary:

1000.00 - 3000.00 USD / Year

Cloud Nerd

Expiration Date

Until further notice

Requirements

5 years of Experience using Salesforce
2-3 years experience with similar CRM Products to develop client or business solutions
Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
Proven ability leveraging analytical and problem-solving skills in a fast paced environment
Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
Strong presentation, communication (written and verbal) skills, and interpersonal skills
Ability to juggle and prioritize multiple tasks within a collaborative team environment
Demonstrates flexibility and willingness to do what it takes to get the job done
Drive and desire to learn and grow both technical and functional skill sets
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

Job Responsibility

Work with clients and end users to gather, understand, and define business requirements
Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
Collaborate with developers to test and verify that solutions will meet the business requirements
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Fulltime