Business Systems Analyst – Process Optimization

• Evaluate existing operational workflows and create clear documentation for both current processes and proposed improvements
• Examine business activities and data trends to uncover bottlenecks, inefficiencies, and opportunities for process enhancement
• Develop actionable recommendations that improve performance, reduce manual effort, and support sustainable operations
• Work with technical and business teams to define requirements for automation and process improvement initiatives
• Support solution validation through test planning, user acceptance activities, and implementation readiness efforts
• Partner with stakeholders across functions to assess priorities and align improvement projects with organizational objectives
• Prepare and deliver concise summaries, insights, and recommendations for managers and leadership teams
• Use tools such as Power BI and process-mapping applications to analyze information and communicate workflow design effectively

• Bachelor’s degree in business, analytics, healthcare administration, information systems, or a related discipline
• At least 3 years of experience in business analysis, operations improvement, process optimization, or a similar function
• Hands-on experience with process mapping tools such as Visio, Lucidchart, or comparable platforms
• Strong analytical ability with experience translating data into practical business recommendations
• Excellent communication and stakeholder engagement skills in cross-functional environments
• High attention to detail with a consistent focus on efficiency, accuracy, and continuous improvement
• Experience working with data analysis tools and business systems, including Power BI and EHR-related environments

Familiarity with automation initiatives and methodologies such as Lean or Six Sigma is preferred

• medical, vision, dental, and life and disability insurance
• enrollment in company 401(k) plan