CrawlJobs Logo
Tech Mahindra Logo Tech Mahindra · IT - Administration

Business System Analyst

Canada, Toronto Employment contract 100000.00 - 120000.00 CAD / Year · Job Posted June 09, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Business Systems Analyst on Client’s Digital Commerce team, responsible for the end-to-end execution of requirements delivery including planning, elicitation, analysis, documentation, management, and support across AEM as a Cloud Service, Adobe Analytics, Adobe Target, and connected digital platform capabilities. You will serve as the trusted bridge between product owners, marketing stakeholders, content teams, analytics practitioners, architects, and engineering squads to drive high quality outcomes on Client’s digital properties.

Job Responsibility

  • Elicit and analyze business, marketing, content, and analytics requirements
  • create documentation including current-state (as-is) and future-state (to-be) process flows, user stories, story maps, data catalogs, business rules, and acceptance criteria
  • Translate stakeholder needs into clear, implementation-ready techno-functional user stories and specifications that development and QA teams can act on without ambiguity
  • Manage backlog refinement, story elaboration, and sprint planning support in an Agile/Scrum delivery environment
  • maintain an up-to-date repository of reusable requirements documentation
  • Define tagging requirements, measurement frameworks, consent flows, and data governance considerations for Adobe Analytics, Adobe Target, and Adobe Experience Platform integrations
  • Facilitate scope and design discussions with business stakeholders, tech leads, architects, and QA teams
  • lead mapping sessions for detailed requirements-to-implementation traceability
  • Identify, track, escalate, and drive resolution of data, systems, and integration issues throughout the delivery lifecycle
  • Coordinate UAT planning, support QA teams in validation, and ensure delivered capabilities meet business objectives and acceptance criteria

Requirements

  • 5+ years of experience as a Business System Analyst or Technical BSA in Agile technology delivery, with demonstrated ability to lead requirements end-to-end
  • Strong facilitation, documentation, and stakeholder management skills across business, IT, and vendor teams
  • Familiarity with digital content management platforms (AEM preferred), digital analytics tools (Adobe or Google Analytics), and tag management (Adobe Launch)
  • Experience writing techno-functional user stories and acceptance criteria for complex platform integrations
  • Experience working across business and engineering teams in enterprise delivery environments

Nice to have

  • Exposure to consent management platforms and privacy-by-design requirements
  • Proficiency in SQL or data analysis tools to support analytics requirements
  • Experience in financial services or heavily regulated digital environments

What we offer

  • medical
  • vision
  • dental
  • life
  • disability insurance
  • paid time off (including holidays, parental leave, and sick leave, as required by law)
Tech Mahindra - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business System Analyst

8 matching positions

Business System Analyst

As a Business Systems Analyst supporting Baxter’s Respiratory Health business, y...
Location
Location
United States , Saint Paul
Salary
Salary:
72000.00 - 99000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–5+ years of experience in data analysis, business systems, or a related technical field, with a strong foundation in SQL and relational databases preferred
  • Bachelor’s degree in information systems, data analytics, or a related field, or an associate’s degree with relevant experience strongly preferred
  • Hands‑on experience with SQL Server or Oracle (and the ability to learn the other quickly), along with an understanding of data architecture and performance best practices
  • Familiarity with reporting tools such as Power BI, Cognos, or Tableau—or the technical aptitude and curiosity to learn them rapidly
  • Strong analytical and problem‑solving skills, including the ability to validate data, identify anomalies, and translate findings into actionable insights
  • Comfort working directly with end users to gather requirements, clarify needs, and deliver practical, reliable solutions
  • Clear communication skills and the ability to collaborate with cross‑functional partners across operations, finance, patient services, and system teams
  • A proactive, adaptable mindset with a desire to learn new tools, technologies, and approaches—especially as Respiratory Health expands into AI‑driven initiatives
Job Responsibility
Job Responsibility
  • Serve as a business process and system expert for Respiratory Health applications, supporting daily operations and ensuring data accuracy across order‑to‑cash processes
  • Design, develop, and maintain enterprise‑wide reporting solutions, including core business reports, exception reporting, and dashboards
  • Write efficient SQL Server and Oracle queries to support data pulls, integrations, and the maintenance of the data warehouse used for ERP reporting
  • Monitor system health, validate data integrity, and troubleshoot issues to ensure reliable, timely delivery of recurring reports and analytics
  • Perform data profiling and analysis to identify trends, anomalies, and opportunities that support operational and continuous improvement initiatives
  • Translate user needs into clear business requirements and act as a liaison between business partners and system development/configuration teams (TIMS, JDE, and others)
  • Support project implementations, system enhancements, and cross‑functional initiatives, including work with patient service managers, finance, and continuous improvement teams
  • Stay current on industry data standards and reporting technologies, contributing to ongoing improvements and future‑focused initiatives such as AI‑driven efficiency projects
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well-Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right

Business System Analyst

As a Business Systems Analyst supporting Baxter’s Respiratory Health business, y...
Location
Location
United States , Saint Paul
Salary
Salary:
72000.00 - 99000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–5+ years of experience in data analysis, business systems, or a related technical field, with a strong foundation in SQL and relational databases preferred
  • Bachelor’s degree in information systems, data analytics, or a related field, or an associate’s degree with relevant experience strongly preferred
  • Hands‑on experience with SQL Server or Oracle (and the ability to learn the other quickly), along with an understanding of data architecture and performance best practices
  • Familiarity with reporting tools such as Power BI, Cognos, or Tableau—or the technical aptitude and curiosity to learn them rapidly
  • Strong analytical and problem‑solving skills, including the ability to validate data, identify anomalies, and translate findings into actionable insights
  • Comfort working directly with end users to gather requirements, clarify needs, and deliver practical, reliable solutions
  • Clear communication skills and the ability to collaborate with cross‑functional partners across operations, finance, patient services, and system teams
  • A proactive, adaptable mindset with a desire to learn new tools, technologies, and approaches—especially as Respiratory Health expands into AI‑driven initiatives
Job Responsibility
Job Responsibility
  • Serve as a business process and system expert for Respiratory Health applications, supporting daily operations and ensuring data accuracy across order‑to‑cash processes
  • Design, develop, and maintain enterprise‑wide reporting solutions, including core business reports, exception reporting, and dashboards
  • Write efficient SQL Server and Oracle queries to support data pulls, integrations, and the maintenance of the data warehouse used for ERP reporting
  • Monitor system health, validate data integrity, and troubleshoot issues to ensure reliable, timely delivery of recurring reports and analytics
  • Perform data profiling and analysis to identify trends, anomalies, and opportunities that support operational and continuous improvement initiatives
  • Translate user needs into clear business requirements and act as a liaison between business partners and system development/configuration teams (TIMS, JDE, and others)
  • Support project implementations, system enhancements, and cross‑functional initiatives, including work with patient service managers, finance, and continuous improvement teams
  • Stay current on industry data standards and reporting technologies, contributing to ongoing improvements and future‑focused initiatives such as AI‑driven efficiency projects
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well‑Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short‑term and long‑term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right

Business System Analyst

As a Business Systems Analyst supporting Baxter’s Respiratory Health business, y...
Location
Location
United States , Saint Paul
Salary
Salary:
72000.00 - 99000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–5+ years of experience in data analysis, business systems, or a related technical field, with a strong foundation in SQL and relational databases preferred
  • Bachelor’s degree in information systems, data analytics, or a related field, or an associate’s degree with relevant experience strongly preferred
  • Hands‑on experience with SQL Server or Oracle (and the ability to learn the other quickly), along with an understanding of data architecture and performance best practices
  • Familiarity with reporting tools such as Power BI, Cognos, or Tableau—or the technical aptitude and curiosity to learn them rapidly
  • Strong analytical and problem‑solving skills, including the ability to validate data, identify anomalies, and translate findings into actionable insights
  • Comfort working directly with end users to gather requirements, clarify needs, and deliver practical, reliable solutions
  • Clear communication skills and the ability to collaborate with cross‑functional partners across operations, finance, patient services, and system teams
  • A proactive, adaptable mindset with a desire to learn new tools, technologies, and approaches—especially as Respiratory Health expands into AI‑driven initiatives
Job Responsibility
Job Responsibility
  • Serve as a business process and system expert for Respiratory Health applications, supporting daily operations and ensuring data accuracy across order‑to‑cash processes
  • Design, develop, and maintain enterprise‑wide reporting solutions, including core business reports, exception reporting, and dashboards
  • Write efficient SQL Server and Oracle queries to support data pulls, integrations, and the maintenance of the data warehouse used for ERP reporting
  • Monitor system health, validate data integrity, and troubleshoot issues to ensure reliable, timely delivery of recurring reports and analytics
  • Perform data profiling and analysis to identify trends, anomalies, and opportunities that support operational and continuous improvement initiatives
  • Translate user needs into clear business requirements and act as a liaison between business partners and system development/configuration teams (TIMS, JDE, and others)
  • Support project implementations, system enhancements, and cross‑functional initiatives, including work with patient service managers, finance, and continuous improvement teams
  • Stay current on industry data standards and reporting technologies, contributing to ongoing improvements and future‑focused initiatives such as AI‑driven efficiency projects
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well‑Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short‑term and long‑term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right

Business System Analyst

This role is responsible for leading end-to-end ServiceNow process transformatio...
Location
Location
United States , San Francisco; Sunnyvale
Salary
Salary:
135000.00 - 150000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong expertise in ServiceNow best practices
  • 5+ years of experience with ITSM platforms, including People Operations, HR Service Delivery (HRSD) Case Management, Employee Workflows, Now Assist
  • 5+ years of global process and program management experience
  • Hands-on experience creating update sets, managing multi-instance deployments, testing, and production releases
  • Proven experience documenting People Operations processes, gap analysis, and solution designs
  • Solid understanding of ServiceNow fundamentals and latest releases
  • Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences
  • Strong ownership mindset with the ability to work independently and take initiative
  • Demonstrated ability to use AI-assisted tools (e.g., GenAI, workflow automation, analytics assistants) to accelerate program planning, requirements definition, risk analysis, documentation, and stakeholder communication in a production environment
  • Bachelor’s degree (or equivalent), preferably in Information Technology
Job Responsibility
Job Responsibility
  • Lead end-to-end business process definition, re-engineering, and gap analysis across current and future-state processes through stakeholder workshops
  • Translate business needs into clear documentation including process flows, gap analyses, roles/responsibilities, and solution recommendations
  • Identify process improvement opportunities and propose scalable solutions, outlining benefits, risks, and trade-offs
  • Act as a trusted advisor to business stakeholders throughout the engagement lifecycle
  • Drive continuous improvement using process metrics, KPIs, dashboards, and accountability frameworks
  • Bridge business and delivery teams by clearly communicating People Operations, HR Service Delivery (HRSD) Case Management, Employee Workflows, Now Assist requirements, ensuring solutions meet expectations
  • Lead testing, UAT, and go-live readiness, ensuring quality and adoption
  • Drive customer roadmap discussions, prioritization, and decision-making
  • Provide training and mentoring to service team members
  • Contribute to the creation, adoption, and maintenance of best practices, standards, and governance models
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Business System Analyst

This role is responsible for leading end-to-end ServiceNow process transformatio...
Location
Location
United States , San Francisco; Sunnyvale
Salary
Salary:
135000.00 - 150000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong expertise in ServiceNow best practices
  • 5+ years of experience with ITSM platforms, including Service Catalog, Knowledge, Asset Management, Incident/Change, CMDB, ITSM, eGRC, Physical Security, and Now Assist
  • 5+ years of global process and program management experience
  • Hands-on experience creating update sets, managing multi-instance deployments, testing, and production releases
  • Proven experience documenting ITSM processes, gap analysis, and solution designs
  • Solid understanding of ServiceNow fundamentals and latest releases
  • Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences
  • Strong ownership mindset with the ability to work independently and take initiative
  • Demonstrated ability to use AI-assisted tools (e.g., GenAI, workflow automation, analytics assistants) to accelerate program planning, requirements definition, risk analysis, documentation, and stakeholder communication in a production environment
  • Bachelor’s degree (or equivalent), preferably in Information Technology
Job Responsibility
Job Responsibility
  • Lead end-to-end business process definition, re-engineering, and gap analysis across current and future-state processes through stakeholder workshops
  • Translate business needs into clear documentation including process flows, gap analyses, roles/responsibilities, and solution recommendations
  • Identify process improvement opportunities and propose scalable solutions, outlining benefits, risks, and trade-offs
  • Act as a trusted advisor to business stakeholders throughout the engagement lifecycle
  • Drive continuous improvement using process metrics, KPIs, dashboards, and accountability frameworks
  • Bridge business and delivery teams by clearly communicating ITSM, eGRC, and Physical Security requirements, ensuring solutions meet expectations
  • Lead testing, UAT, and go-live readiness, ensuring quality and adoption
  • Drive customer roadmap discussions, prioritization, and decision-making
  • Provide training and mentoring to services team members
  • Contribute to the creation, adoption, and maintenance of best practices, standards, and governance models
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right

Business System Analyst

This is a remote position. Exp- 3 to 6 yrs & 5 to 8 yrs Location- Remote Notice ...
Location
Location
Salary
Salary:
Not provided
overturerede.in Logo
Overture Rede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business System Analyst
  • Power BI
  • Excel
  • 5+ years work experience
  • Experience in Insurance or Banking domain
  • 3 to 6 yrs & 5 to 8 yrs experience
Job Responsibility
Job Responsibility
  • Develop and define IT requirements to support process and system changes
  • Lead mid to large-size ERP projects
  • Co-lead design sessions to identify gaps and opportunities
  • Create detailed functional design documents for conversions, interfaces, and reports
  • Coordinate with IT development teams to manage the development process and resolve issues
  • Prepare and execute testing plans to ensure high quality results
  • Monitor implemented systems and processes to ensure high performance
  • Manage support requests to ensure timely and thorough resolution of issues
  • Engage with vendor service support groups to bring resolution to system performance or other processing issues
  • Fulltime
Read More
Arrow Right

Business System Analyst

Analyze engineering, business, and other data processing problems to develop and...
Location
Location
United States , Frisco
Salary
Salary:
Not provided
infosmartsys.com Logo
InfoSmart Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master Computer Science, Computer Applications, Engineering or foreign equivalent and 1 year of experience
  • In lieu of a Master’s degree and 1 year of experience, a Bachelor’s degree or foreign equivalency in Master Computer Science, Computer Applications, Engineering or foreign equivalent and 5 years of progressive experience
Job Responsibility
Job Responsibility
  • Analyze engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns
  • Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations
  • May analyze or recommend commercially available software
Read More
Arrow Right

Business System Analyst

As a Business System Analyst for estockgifts, Crypto and Digital Currencies unit...
Location
Location
Salary
Salary:
Not provided
keyutech.com Logo
Keyu Tech LLC.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A computer science graduate or undergraduate degree or 8+ years of industry experience in business systems analysis on big data platforms
  • Technical experience related to BI and/or data warehouse development
  • Strong working knowledge of SQL query language
  • Working knowledge of Hadoop, Map-Reduce, Hive, Pig, AI/ML
  • Ability to draw on technical background to work with both business and development teams
  • Experience with BI / EDW solutions in a large-scale enterprise environment, such as Teradata
  • Good in Analytics throughout product lifecycle – documentation, communication and systems
  • Ability to engage with business users and understand their needs
  • Problem solver and innovative thinker
  • Ability to work with and across teams in an agile environment. Experience in agile project development life cycle a strong plus
Job Responsibility
Job Responsibility
  • Collaborate with business partners to understand the business problem and translate problems into proof-of-concept products
  • Be the domain expert on Crypto and provide insights to senior leadership
  • Capture and document product requirements and partner with our engineering team to develop those products
  • With minimal guidance, develop a product strategy for the specific area and lead project execution
  • Represent the product to peers across estockgifts for feedback on new feature ideas
  • Facilitate technical discussion and provide feedback and input in architectural design
  • Fulltime
Read More
Arrow Right