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As a Business Systems Analyst for Finance Systems, you will play a key role in advancing Zuora’s Finance SaaS ecosystem. You’ll use your technical expertise, analytical mindset, and problem-solving skills to enhance system integrations, streamline business processes, and ensure reliability across finance systems.
Job Responsibility:
Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices
Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance
Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release
Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues
Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness
Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution
Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness
Drive Financial System Enhancements
Accelerate Financial Close & Reporting
Optimize Business Processes & Scalability
Collaborate & Deliver Impact
Requirements:
Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
Over 5+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite
Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
Direct, hands-on experience with NetSuite is required
Able to manage projects end to end from gathering requirements to solution design and testing
Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management
Nice to have:
familiarity with platforms like Coupa, Blackline, and other finance tools is a plus
What we offer:
Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing