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Business System Analyst - Netsuite

India, Chennai · Job Posted January 02, 2026
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Job Description

As a Business Systems Analyst for Finance Systems, you will play a key role in advancing Zuora’s Finance SaaS ecosystem. You’ll use your technical expertise, analytical mindset, and problem-solving skills to enhance system integrations, streamline business processes, and ensure reliability across finance systems.

Job Responsibility

  • Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices
  • Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance
  • Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release
  • Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues
  • Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness
  • Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution
  • Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness
  • Drive Financial System Enhancements
  • Accelerate Financial Close & Reporting
  • Optimize Business Processes & Scalability
  • Collaborate & Deliver Impact

Requirements

  • Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
  • Over 5+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite
  • Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
  • Direct, hands-on experience with NetSuite is required
  • Able to manage projects end to end from gathering requirements to solution design and testing
  • Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
  • Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
  • Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management

Nice to have

familiarity with platforms like Coupa, Blackline, and other finance tools is a plus

What we offer

  • Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
  • Medical, dental and vision insurance
  • Generous, flexible time off
  • Paid holidays, “wellness” days and company wide end of year break
  • 6 months fully paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

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