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Business System Analyst-Finance

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Zuora

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Business Systems Analyst for Finance Systems, you will play a key role in advancing Zuora’s Finance SaaS ecosystem. You’ll use your technical expertise, analytical mindset, and problem-solving skills to enhance system integrations, streamline business processes, and ensure reliability across finance systems. You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.

Job Responsibility:

  • Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices
  • Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance
  • Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release
  • Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues
  • Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness
  • Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution
  • Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness
  • Drive Financial System Enhancements
  • Lead automation and optimization of General Ledger, Intercompany, Consolidation, and Reporting processes within NetSuite, improving data integration and visibility
  • Enhance bank reconciliation and cash management workflows to streamline financial operations and accuracy
  • Accelerate Financial Close & Reporting
  • Shorten and improve the month-end close process to deliver faster, more accurate financial results
  • Strengthen the reliability and consistency of financial data to support informed business decisions
  • Optimize Business Processes & Scalability
  • Partner with Finance and cross-functional teams to identify and implement process and system improvements that enhance usability, efficiency, and scalability
  • Provide IT cross-support by collaborating across teams to align systems, integrations, and workflows with best practices and future business growth
  • Collaborate & Deliver Impact
  • Build strong partnerships with Finance, Accounting, and Technical teams to ensure successful project delivery
  • Deepen understanding of financial workflows while driving continuous system and process improvement

Requirements:

  • Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
  • Over 3+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite
  • Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
  • Direct, hands-on experience with NetSuite is required
  • familiarity with platforms like Coupa, Blackline, and other finance tools is a plus
  • Able to manage projects end to end from gathering requirements to solution design and testing
  • Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
  • Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
  • Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management
What we offer:
  • Competitive compensation, corporate bonus program and performance rewards, and retirement programs
  • Medical insurance
  • Generous, flexible time off
  • Paid holidays, “wellness” days and company wide end of year break
  • Paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

Additional Information:

Job Posted:
March 01, 2026

Work Type:
Hybrid work
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