CrawlJobs Logo

Business Support Team Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

43138.00 GBP / Year

Job Description:

Migrant Help have an exciting opportunity to recruit a Business Support Team Manager to join our team! Location: Homebased Contract: Permanent Salary: £43,138. The Business Support Team Manager role: Part of the Business Support team, the Business Support Team Manager is a supportive and rewarding role at Migrant Help. You will provide day to day management of the team and will directly manage and coach the Business Support Team Leaders, with experience managing at department level. You will bring a wealth of experience in capacity and work force planning, data analysis and report writing. Experience is needed in managing multiple tasks with conflicting priorities and a pro-active approach towards managing change and improving administrative, reporting and data processes in line with any requirements as determined by the AIRE Senior Leadership Team / Heads of Service. You will need experience in managing and leading a fully remote team of 30+ staff, keeping them motivated, maintaining positive engagement, a positive working environment and high morale. There is an expectation to be able to attend our Dover Office a minimum of once per month.

Job Responsibility:

  • Effective planning of tasks and work allocation within the team against 30+ duties of various sizes and with conflicting priorities and deadlines
  • Create and complete analysis on various performance data reports and present this to the senior leads for the team
  • Use data to inform decisions and performance management
  • Managing a fully remote team, encouraging engagement, keeping them motivated and maintaining high morale
  • Act as the main point of contact for administrative support and contract delivery requirements within AIRE
  • Be the lead contact and point of escalation for administrative, reporting and data related queries and resolution

Requirements:

  • Demonstrable experience in work force planning and capacity planning/management
  • Demonstrable experience in data analysis and report writing
  • Demonstrable experience in managing at department level
  • Experience in managing conflicting priorities, multiple tasks and high profile deadlines
  • Experience in managing a fully remote team
  • Excellent self-organisational skills with a pro-active approach
What we offer:
  • 35 hours per week offering flexibility and work life balance
  • Enhanced family friendly provisions
  • Extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata)
  • Option to buy or sell up to 5 days of annual leave
  • Access to Perkbox
  • Wellbeing support
  • Non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Support Team Manager

Business Support Manager

Firstcall 247 Limited is a fast-growing healthcare company with various branches...
Location
Location
United Kingdom
Salary
Salary:
21000.00 - 27000.00 GBP / Year
firstcall247.co.uk Logo
Firstcall 247
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be computer literate with all Microsoft packages
  • Excellent communication skills at all levels both verbal and written
  • Always promoting a positive attitude with a keen eye for detail
  • Able to work as an integral part of the team
  • Any degree
Job Responsibility
Job Responsibility
  • Coordinate and oversee all office activities
  • Ensure adherence to relevant company procedures and policies
  • Develop the current business
  • Prepare business strategies for the company
  • Coordinate the office activities
  • Handle phone calls and all related correspondence
What we offer
What we offer
  • 25 days’ holiday plus bank holidays
  • Pension Scheme
  • Attractive salary
  • Commission structure in place
  • Travel and accommodation allowance
  • Fulltime
Read More
Arrow Right

Business Support Manager

Firstcall 247 Limited is a fast-growing healthcare company with various branches...
Location
Location
United Kingdom
Salary
Salary:
21000.00 - 28000.00 GBP / Year
firstcall247.co.uk Logo
Firstcall 247
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be computer literate with all Microsoft packages
  • Excellent communication skills at all levels both verbal and written
  • Always promoting a positive attitude with a keen eye for detail
  • Able to work as an integral part of the team
  • Any degree
Job Responsibility
Job Responsibility
  • Coordinate and oversee all office activities
  • Ensure adherence to relevant company procedures and policies
  • Develop the current business
  • Prepare business strategies for the company
  • Coordinate the office activities
  • Handle phone calls and all related correspondence
What we offer
What we offer
  • 25 days’ holiday plus bank holidays
  • Pension Scheme
  • Attractive salary
  • Commission structure in place
  • Travel and accommodation allowance
  • Fulltime
Read More
Arrow Right

Business Support Manager

Firstcall 247 Limited is a fast-growing healthcare company with various branches...
Location
Location
United Kingdom , Worcester
Salary
Salary:
21000.00 - 28000.00 GBP / Year
firstcall247.co.uk Logo
Firstcall 247
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be computer literate with all Microsoft packages
  • Excellent communication skills at all levels both verbal and written
  • Always promoting a positive attitude with a keen eye for detail
  • Able to work as an integral part of the team
  • Any degree
Job Responsibility
Job Responsibility
  • Coordinate and oversee all office activities
  • Ensure adherence to relevant company procedures and policies
  • Develop the current business
  • Prepare business strategies for the company
  • Coordinate the office activities
  • Handle phone calls and all related correspondence
What we offer
What we offer
  • 25 days’ holiday plus bank holidays
  • Pension Scheme
  • Attractive salary
  • Commission structure in place
  • Travel and accommodation allowance
  • Fulltime
Read More
Arrow Right

Business Support Manager

Location
Location
United Kingdom , Taunton
Salary
Salary:
24000.00 - 28000.00 GBP / Year
firstcall247.co.uk Logo
Firstcall 247
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Coordinate and oversee all office activities
  • Ensure adherence to relevant company procedures and policies
  • Develop the current business
  • Prepare business strategies for the company
  • Coordinate the office activities
  • Handle phone calls and all related correspondence
  • Must be computer literate with all Microsoft packages
  • Excellent communication skills at all levels both verbal and written
  • Always promoting a positive attitude with a keen eye for detail
  • Able to work as an integral part of the team
Job Responsibility
Job Responsibility
  • Coordinate and oversee all office activities
  • Ensure adherence to relevant company procedures and policies
  • Develop the current business
  • Prepare business strategies for the company
  • Coordinate the office activities
  • Handle phone calls and all related correspondence
What we offer
What we offer
  • Company pension scheme
  • Flexible schedule (Working Hours 9am to 5pm.)
  • Excellent pay rate
  • On-going training and development opportunities
  • On-site parking
  • Fulltime
Read More
Arrow Right

Ind Manager - Business Service Support

Job Title- IND MANAGER - Business Service support. ARL- 6. Solution Line- WCRG. ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
aon.com Logo
Aon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation or Post Graduation
  • 12+ years of relevant experience
  • 12+ years of Operations Leadership Experience, with Insurance
  • Claims Management Experience
  • Well versed with MS Excel, MS Word
  • Expertise in Understanding, managing and handling Claim documents, ensuring accuracy and compliance
  • Excellent verbal and written communication skills
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously and to deadlines
  • The ability to remain calm under pressure and to work flexibly when required
  • A positive approach and mind-set and excellent attention to detail
Job Responsibility
Job Responsibility
  • Responsible for receiving and reviewing new claims notifications from policyholders, brokers, or other channels
  • Verify claim information and enter details accurately into the claims management system
  • Experience in team management, and ability to lead team of up to 10 or more subject matter experts, ensuring that theirs and own objectives are aligned with the overall business strategy, that performance is satisfactory, and any necessary action is taken to continually to develop capability as future leaders
  • Uphold and demonstrate leadership values and a proven track record of building teams, retaining talent and effective people leadership
  • Building strong relationships with UK colleagues, and other internal stakeholders
  • Should be able to present team performance using data and analytics to drive successful outcomes as well as feedback to ensure effective service delivery of KPIs
  • Manage the service provided to Client Service Delivery based in UK by your team of Business Service Support
  • Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions
  • Increasing the level of processing knowledge and driving continuous improvement in all areas of processing
  • Monitor customer feedback and address concerns promptly to ensure satisfaction
What we offer
What we offer
  • Cab Facility
  • Comprehensive benefits package
  • Two “Global Wellbeing Days” each year
  • Variety of workstyle options through Smart Working model
  • Continuous learning culture
  • Fulltime
Read More
Arrow Right

Business Support Team Lead

Are you a dynamic administrator with a passion for efficiency, leadership and a ...
Location
Location
United Kingdom , London
Salary
Salary:
33000.00 - 35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Skills: Proven ability to manage and motivate a team effectively
  • organisational Expertise: Strong skills in time management and delegation, with an eye for detail
  • Technical Proficiency: High proficiency in Microsoft Office, especially Excel and Word
  • Communication Skills: Exceptional verbal and written communication abilities
  • Self-Motivation: A proactive approach to work, with a track record of initiative and follow-through
  • Qualifications: 5 GCSEs grades A*-C/9-4 or equivalent, including English and Maths
Job Responsibility
Job Responsibility
  • Team Leadership: Lead and inspire a dedicated team, ensuring smooth task completion and prioritisation of requests
  • Process Improvement: Evaluate current workflows and implement automation to enhance efficiency using tools like Microsoft 365 and SharePoint
  • Documentation Management: Maintain accuracy in internal documentation and procedure guides
  • Bid Support: Provide high-level support to technical teams by compiling and formatting proposals, reports, and contracts
  • Health & Safety Compliance: Support compliance functions to ensure seamless integration into daily operations
  • Travel Coordination: organise travel arrangements for consultants and directors
  • Office Management: Handle a variety of office management tasks, ensuring a welcoming environment for guests and staff
  • Ad Hoc Initiatives: Collaborate with the Operations Manager and Finance Director on strategic projects
What we offer
What we offer
  • Enhanced Pension Scheme
  • Private Medical Insurance
  • Competitive Annual Leave Entitlement
  • Annual Leave Purchase Scheme
  • Rail and Bus Season Ticket Loans
  • Cycle Scheme
  • Group Life Assurance
  • Staff Training and CPD Programme
  • Employee Recognition Awards
  • Social Value Programme
  • Parttime
Read More
Arrow Right

Manager - Project Management Team

Office Angels is recruiting on behalf of a leading tech company seeking a Manage...
Location
Location
United Kingdom , Brighton
Salary
Salary:
60000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing and developing teams, ideally within technical or project management environments
  • Strong understanding of project management principles and technical processes to effectively support and guide your team
  • Excellent communication, problem-solving, and organisational skills
  • Ability to adapt to changing priorities while supporting business growth
  • Commercial awareness and a focus on achieving operational and strategic goals
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a team of project managers, focusing on professional growth and team performance
  • Oversee project delivery while providing guidance and support to the team
  • Drive continuous improvement and best practice adoption across the team
  • Ensure compliance with industry standards and organisational processes
  • Support strategic planning, workforce development, and operational initiatives
  • Fulltime
Read More
Arrow Right

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record managing a client-facing team within a digital services organisation
  • Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
  • Experience leading and developing high-performing customer success or account management teams within a digital services environment
  • Strong commercial acumen and a deep understanding of strategic account management
  • Exceptional stakeholder management, communication, and coaching skills
  • Ability to use data-driven insights to inform strategy and performance
  • Skilled at collaboration across departments, managing change, and championing customer experience improvements
  • Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
  • Natural ability to influence senior leaders and board members
  • Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums
Job Responsibility
Job Responsibility
  • Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
  • Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
  • Act as the voice of the customer at a senior manager level
  • Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
  • Influence the business forecast for renewals and upsell
  • Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
  • Reduce customer churn
  • Coach the team to drive value-driven and strategic conversations with customers
  • Provide an escalation route
  • Ensure solutions and products proposed to customers are fit for purpose
What we offer
What we offer
  • 25 days’ holiday
  • Buy up to 5 more days holiday
  • Birthday off
  • Extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match
  • 4 x life assurance
  • Flexible working
  • Fulltime
Read More
Arrow Right