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FM Conway is currently recruiting for a Business Support Team Leader to work within our Central Services division. As our Business Support Team Leader, you will lead and manage the day to day activities of the Business Support team and ensure that all relevant systems and procedures are consistently applied, reviewed and improved as appropriate to deliver efficient and compliant support to the business and its employees. This role is a full-time, 12-month fixed-term contract based from our head office in Sevenoaks, Kent.
Job Responsibility:
Lead and manage the day to day activities of the Business Support team
Ensure all relevant systems and procedures are consistently applied, reviewed and improved
Work collaboratively with key senior stakeholders to understand business needs regarding administration processes and solve issues
Oversee the engagement, performance, wellbeing, career development and motivation of the Business Support team
Complete regular reviews of administration tasks to facilitate continuous improvement, efficiency, best practice and compliance
Approve and coordinate annual leave for the team to ensure appropriate cover
Produce reports for managers, heads of divisions and other service departments with employee or financial data
Complete allocated ETS (electronic timesheet) data entry according to agreed company protocols
Complete Oracle requisitions for all departments relating to workshop, stores, and materials
Attend meetings and support the implementation of the new time and attendance system
Requirements:
Proven experience in leading and managing a team
Experience engaging with a wide range of internal and external stakeholders in person and/or via email
Excellent attention to detail
Strong customer focus
Strong experience working within a business support role
Strong IT skills
Organised approach
What we offer:
Career and professional development
23 days holiday plus bank holidays
Company pension
Life assurance
Opportunities for internal and external training
Access to shopping discounts through Rewarding Great People platform
Free access to on-site gym
Subsidised restaurant
Health and well-being benefits including 24-hour advice lines and support from mental health first aiders