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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Business Support Team Leader

United Kingdom, Sevenoaks · Job Posted June 02, 2026

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Job Description

FM Conway is currently recruiting for a Business Support Team Leader to work within our Central Services division. As our Business Support Team Leader, you will lead and manage the day to day activities of the Business Support team and ensure that all relevant systems and procedures are consistently applied, reviewed and improved as appropriate to deliver efficient and compliant support to the business and its employees. This role is a full-time, 11 month fixed-term contract based from our head office in Sevenoaks, Kent.

Job Responsibility

  • Working collaboratively with key senior stakeholders across various levels to understand the needs of the business regarding administration processes and solving any issues that arise
  • Overseeing the engagement, performance, wellbeing, career development and motivation of the Business Support team
  • Completing regular reviews of administration tasks and responsibilities to facilitate continuous improvement, efficiency, best practice and compliance through recommendations for change
  • Approving and coordinating annual leave for the team, to ensure appropriate cover to fit the Business needs
  • Producing reports when requested for managers, heads of divisions and other service departments with employee or financial data as and when required
  • Completing allocated ETS (electronic timesheet) data entry according to agreed company protocols, best practice, and timelines to include all related processes and reporting
  • Completing Oracle requisitions for all departments relating to workshop, stores, and materials
  • Attending meetings and supporting the implementation of the new time and attendance system

Requirements

  • Proven experience in leading and managing a team
  • Engaging with a wide range of internal and external stakeholders in person and/or via email
  • Excellent attention to detail
  • Strong customer focus
  • Strong experience working within a business support role
  • Strong IT skills
  • Organised approach

What we offer

  • Career and professional development
  • 23 days holiday plus bank holidays
  • Company pension
  • Life assurance
  • Opportunities for internal and external training
  • Access to a wide range of shopping discounts through Rewarding Great People platform
  • Free access to on-site gym
  • Subsidised restaurant
  • Health and well-being benefits including 24-hour advice lines
  • Support from mental health first aiders
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