CrawlJobs Logo
NTT DATA Logo NTT DATA · Call Center

Business Support Senior Associate

India, Gurugram · Job Posted July 02, 2026
Apply Position
Job Link Share

Job Responsibility

  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue

Requirements

  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
  • Graduate (flexible based on communication skills)
  • 1–2 years of experience (freshers welcome
  • BPO/sales preferred)

What we offer

  • Shift Timing: US–Canada Shift (Night Shift – aligned to North American time zones)
  • Working Hours: 10 hours per shift (including breaks as per company policy)
  • Work Mode: 100% Work from Office
  • Transportation: Company-provided pick-up and drop facility (for night shifts)
NTT DATA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business Support Senior Associate

8 matching positions

Business Support Senior Associate

The Senior Customer Service Associate will be responsible for assisting customer...
Location
Location
India , Chennai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong multitasking abilities
  • Effective communication skills
  • Solid understanding of products and services
  • Attention to detail
  • Ability to build customer trust
  • Outgoing personality
  • Ability to listen and respond to customers via call/emails while navigating computers and documentation
  • Ability to swiftly gain customer confidence
  • Detail-oriented
  • Motivated
Job Responsibility
Job Responsibility
  • Assist customers with product inquiries
  • Resolve service issues
  • Address customer queries and concerns
  • Maintain sound knowledge of products and services
Read More
Arrow Right

Business Support Senior Associate

The Business Support Senior Associate at NTT DATA is responsible for delivering ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2+ years’ experience in Chat support
  • Excellent verbal and written communication skills
  • Proficient with Windows PC applications
  • 2+ months of experience requiring attention to detail, accuracy, and accountability
  • 2+ months of experience communicating effectively in a professional/office setting
  • Typing speed of 35 wpm
  • Ready to work in complete night shifts
  • Any Graduation with English as a compulsory subject
  • Ability to sit at a desk/remote for extended periods
  • Proficient with MS Office suites and leading CRM tools such as Salesforce
Job Responsibility
Job Responsibility
  • Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email
  • Ensuring customer satisfaction and meeting service standards
  • Processing and logging incoming chats/emails into the CRM system
  • Identifying customer needs
  • Forwarding and escalating inquiries to relevant individuals and departments
  • Communicating effectively and professionally to resolve questions and issues
  • Developing and maintaining a solid working knowledge of the insurance industry and all products, services and processes
  • Collaborating with management or team members to address service issues
  • Analysing and clearing inquiries of the Team
  • Reaching out to various stakeholders for any further inquiry
  • Fulltime
Read More
Arrow Right
New

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate (flexible based on communication skills)
  • 2-4 years of experience (freshers welcome
  • BPO/sales preferred)
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Ongoing opportunities to GROW your career
  • Barrier-free learning with multiple self-learning tools
  • Being part of a global organization where you can BELONG
  • Inclusive working environment
  • People-focused environment
  • Being part of a team where you can make a DIFFERENCE
  • Being part of a global PIONEER
  • Exposure to Fortune 500 clients
  • World-leading global technology partners
  • Network of over 40,000 smart and diverse colleagues across 57 countries
  • Fulltime
Read More
Arrow Right
New

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate (flexible based on communication skills)
  • 2-4 years of experience (freshers welcome
  • BPO/sales preferred)
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Ongoing opportunities to grow your career
  • Barrier-free learning with multiple self-learning tools
  • Inclusive working environment
  • People-focused environment
  • Exposure to Fortune 500 clients and world-leading global technology partners
  • Network of over 40,000 colleagues across 57 countries
  • Fulltime
Read More
Arrow Right
New

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate (flexible based on communication skills)
  • 2-4 years of experience (freshers welcome
  • BPO/sales preferred)
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Fulltime
Read More
Arrow Right
New

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
  • Graduate (flexible based on communication skills)
  • 2-4 years of experience (freshers welcome
  • BPO/sales preferred)
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Fulltime
Read More
Arrow Right
New

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
  • Graduate (flexible based on communication skills)
  • 1–2 years of experience (freshers welcome
  • BPO/sales preferred)
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Ongoing opportunities to grow your career
  • barrier-free learning with multiple self-learning tools
  • Inclusive working environment
  • Being part of a global organization
  • Being part of a global pioneer with exposure to Fortune 500 clients and world-leading global technology partners
  • Work with a network of over 40,000 colleagues across 57 countries
  • Fulltime
Read More
Arrow Right

Bpo Business Support Senior Associate

Entry-level outbound sales role responsible for engaging Canada-based customers,...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate (flexible based on communication skills)
  • 1–2 years of experience (freshers welcome
  • BPO/sales preferred)
  • Strong communication with neutral/clear English accent
  • Sales mindset with persuasive ability
  • Active listening and customer empathy
  • Resilience and ability to handle rejection
  • Basic system/CRM handling
Job Responsibility
Job Responsibility
  • Make high-volume outbound calls to prospective and existing customers
  • Promote telecom products (plans, upgrades, bundles, retention offers)
  • Understand customer needs and recommend tailored solutions
  • Achieve daily, weekly, and monthly sales targets
  • Handle objections and rejections professionally
  • Maintain accurate CRM records (calls, conversions, follow-ups)
  • Ensure compliance with scripts, quality, and process standards
  • Deliver strong customer experience while maximizing revenue
What we offer
What we offer
  • Company-provided pick-up and drop facility (for night shifts)
  • Fulltime
Read More
Arrow Right