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Brook-St Hiredonline Logo Brook-St Hiredonline · Office Administration

Business Support Officer

United Kingdom, Waterbeach Employment contract 15.53 GBP / Hour · Job Posted June 29, 2026
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Job Description

Brook Street is currently recruiting for a Temporary Business Support Officer on behalf of our public sector client. This is an excellent opportunity for an experienced administrator who thrives in a busy office environment and is committed to delivering high-quality business support and customer service.

Job Responsibility

  • Provide professional administrative and business support across the service
  • Deliver excellent customer service, responding to enquiries from internal and external customers in a professional and timely manner
  • Produce reports, correspondence, presentations and other documentation to a high standard
  • Accurately input, maintain and retrieve information using internal systems and databases
  • Maintain financial, administrative and operational records with a high degree of accuracy
  • Use Microsoft Office applications, including Word and Excel, to support daily business activities
  • Organise and prioritise your workload to meet deadlines and service requirements
  • Work collaboratively within a team while using your own initiative to resolve issues
  • Ensure all work is completed in line with organisational policies, procedures and confidentiality requirements

Requirements

  • A good standard of general education, including GCSE (or equivalent) English and Maths at Grade C/Level 4 or above
  • Knowledge and understanding of excellent customer care principles
  • Working knowledge of Microsoft Office packages, including Word and Excel
  • Experience of office administration and business support procedures, including financial, administrative, personnel or operational processes
  • Excellent keyboard and IT skills, with experience producing reports, correspondence, presentations and maintaining electronic records
  • Strong verbal and written communication skills, with the ability to provide advice, guidance and information to a range of customers and colleagues
  • The ability to maintain accurate records using business support, finance or management systems
  • Excellent organisational skills with the ability to manage multiple tasks and prioritise workloads effectively
  • The ability to remain calm and professional when working under pressure
  • A proactive approach and the ability to work effectively both independently and as part of a team
  • Experience of providing high-quality customer service
  • Experience of working in a fast-paced, reactive office environment
  • Experience of managing competing priorities and meeting deadlines
  • Experience of supporting a busy team with a wide range of administrative duties
  • Experience of using IT systems to accurately process and maintain information

Nice to have

  • Experience of using Tascomi or Alloy systems
  • Previous experience within a local authority or public sector environment
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