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Business Support Officer

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Hecate Strait Employment Development Society

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Location:
Canada , Prince Rupert

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Category:
Finance

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Contract Type:
Not provided

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Salary:

70000.00 CAD / Year
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Job Description:

In this pivotal role, you will deliver quality administration of TRICORP programs, serve as the main point of contact for Indigenous entrepreneurs seeking business services or financing, and provide outreach to communities within IFI’s service region.

Job Responsibility:

  • Guide Indigenous entrepreneurs through TRICORP programs, helping them access loan funds and business services
  • Provide proposal writing and administrative support to grant and loan recipients, ensuring clients are aware of new financing opportunities
  • Assist clients in developing and refining business plans, collaborating with external consultants as needed
  • Offer direct coaching and advisory services, and facilitate specialized support from IFI team members
  • Maintain and optimize the entrepreneur database, regularly review credit and loan files, and contribute to program evaluation through comprehensive reporting
  • Help expand the client base for small business lending, actively engage with communities, and promote available programs and services
  • Conduct regular follow-ups with clients post-disbursement, arrange site visits, identify risks, and ensure compliance with relevant permits, licenses, and regulatory requirements
  • Foster an inclusive, supportive environment for Indigenous entrepreneurs, build strong relationships, and respond to inquiries professionally and warmly
  • Ensure all activities align with TRICORP’s program goals, keep accurate client records, track project outcomes, and participate in promotional and networking events

Requirements:

  • 3-5 years of experience in community economic development, business finance, banking, credit unions, or non-profit organizations (supporting Indigenous entrepreneurs is highly valued)
  • Proven financial knowledge, including budgeting and financial planning
  • Degree or diploma in business administration, finance, community economic development, planning, or a related field (or equivalent experience)
  • Strong written and verbal communication skills in English
  • Proficiency in Microsoft Office Suite, web-based databases, and relevant software tools
  • Excellent organizational and interpersonal skills, customer-focused approach
  • Solid understanding of accounting, marketing, and business management practices
  • Must have a valid BC Driver’s License and a reliable vehicle

Nice to have:

  • Experience in Indigenous business development or economic initiatives is an asset
  • Cultural competency and understanding of Indigenous histories, cultures, and unique community challenges
  • Familiarity with government loan, grant, and contribution programs (especially for Indigenous women) is highly beneficial
What we offer:
  • A healthy extended benefits plan, including LTD and Life Insurance
  • 2 weeks’ vacation, plus paid time off over Christmas and New Year’s
  • 15 paid sick days per year
  • 14 Statutory Holidays each year
  • Commitment to your ongoing learning and development

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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