Business Support Officer

• Provide a high standard of administrative assistance and support across the service
• Manage e-mail, telephone and post
• Support the registered care managers / service managers in all aspects of the running of their service
• Maintain accurate records with integrity and appropriate control of data
• Communicate instructions or requests to various individuals and / or departments
• Coordination and planning of scheduled care reviews, MDT’s and in house meetings
• Prioritise workload to ensure key duties are completed
• Manage and maintain stock levels and ordering supplies
• Maintain filing systems and other records
• Inputting and running reports of hours delivered by the service
• Undertake any further duties determined as reasonable and necessary
• Greet families, carers and external visitors

• Willing to travel to other offices when required
• Excellent understanding of all Microsoft Office programs (Excel, Word, Office)
• Outstanding Customer Service
• Must be able to analyse and manipulate large data sources and produce reports as required
• Previous administration experience within a care setting
• Excellent verbal and written communication skills
• High level of confidentiality and initiative required
• Able to assess and prioritise workload
• Flexible attitude
• Have excellent communication and interpersonal skills

Knowledge of systems Nourish, RADAR and Tribepad desirable

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
• DBS Check Paid
• Qualifications & Career Development
• Fair & Competitive Pay
• Blue Light Card
• Referral Bonus
• Care First
• Circle - Your hub for wellbeing, engagement and discounts
• NEST Pension Scheme
• Long Service Awards
• Cycle to Work Scheme
• Full Induction & Introductory Programme