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Business Support Officer – Creative Communities. Are you a highly organized administrative professional with a passion for community and the arts? Join our dynamic Creative Communities team and play a vital role in supporting the vibrant cultural life of our region. As a Business Support Officer (Band 4), you will be the backbone of our administrative operations, ensuring everything runs smoothly behind the scenes while providing exceptional service to our staff and community members. The Opportunity In this multifaceted role, you will provide skilled administrative assistance in a fast-paced environment. You will be responsible for a variety of tasks, from managing venue data to coordinating event logistics, all while maintaining high standards of accuracy and professionalism.
Job Responsibility:
Act as the first point of contact, providing helpful and professional service via phone, email, and in-person enquiries
Manage purchase orders, process refunds, and handle venue security bonds with precision
Coordinate meeting schedules, catering for events, and maintain accurate records of venue and ticket sales
Organize and disseminate critical information across various platforms, including web pages and community handouts
Work closely with the Business Support unit to share workloads and improve service delivery processes
Requirements:
Certificate III in Business Administration or extensive experience in a diverse administrative role
Strong skills in a variety of computer programs and the ability to quickly learn new systems
The ability to convey information clearly and build positive relationships with internal and external stakeholders
Exceptional organizational skills to ensure work is completed efficiently and on schedule
A positive approach to change and the ability to maintain performance under pressure
Must have Local Council Experience
What we offer:
Access to our new Contractor Benefits Portal with exclusive discounts on phone plans, health insurance, movie tickets, and a wide variety of retailers
Exclusive access to roles
Three pay runs per week, ensuring you are always paid within the week
Access to professional development programs, events, and coaching