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Leading city based financial services firm seek an experienced Business Support Manager to provide key support to the CEO, COO and senior stakeholders to ensure the delivery of the firm's strategic objectives. Highly pro-active and proven in working with demanding senior holders in a busy business support role.
Job Responsibility:
Provide direct support working closely with the CEO, COO and senior stakeholders to make the most of their time and focus on key strategic and operational priorities by efficiently managing the day-to-day operations of the CEO's office
Ensure that the CEO and the Chair are well briefed with the right level of information to be able to represent the organisation's views on various issues internally and externally
Anticipate issues, 'join the dots' and help the CEO and their Executive team navigate through uncertainty and risk
Role model the organisation's behaviours (Vision and Values)
Support the Managing Director with the coordination of CEO's and the Chair's internal and external engagements, handling their correspondence, coordinating briefings, general communications and media material
Ensure that the CEO and the Chair receive high quality information at the right time, and that any follow-up happens without the need for them to check
Coordinate activities across the organisation on behalf of the CEO
Capture relevant information and make it accessible, usable, and preserved in our internal customer relationship management system
Assist with governance related matters, where required
Champion a culture of collaboration across the organisation
Identify opportunities for continuous improvement across the organisation
Requirements:
3-5+ years experience working in a similar business support function
Experience from the following industries banking, financial services, government or a regulator is preferred
Ability to maintain confidentiality and handle sensitive information
Ability to work collaboratively with the Executive and senior management teams
Excellent interpersonal and communication skills, together with strong stakeholder management experience and the ability to effectively build, strengthen and influence a wide range of both internal and external relationships at a senior level
Excellent political acumen and judgement, demonstrated in a complex stakeholder environment
Versatile, highly resourceful and flexible in approach
Action oriented and a creative problem solver
A proven track record of effective delivery and execution of tasks
Excellent stakeholder management skills
Work experience in a previous similar role is an advantage