Business Support Manager, Wells Fargo

Wells Fargo

Location:
United States, Saint Louis

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment Management. This role involves supporting divisional leaders, ensuring brokerage transactional and service support functions, and enforcing operational policies and procedures.

Job Responsibility:

Work closely with FiNet business owners and divisional leaders to ensure the timely execution and delivery of brokerage transactional and service support functions for clients, and Financial Advisors across multiple sales locations
Serve as primary escalation point of contact for operational and service inquiries from FAs, FiNet business owners, the back office, clients, and other operational associates
Act as a resource to provide coaching for FiNet practices toward adoption of new business tools and applications
Play a critical role in assisting FiNet Business Owners, Divisional leaders to execute the service and support model that allows them to onboard, retain and develop Client Associates while delivering superior service to clients
Serve as the key contact for operational risk management issues across the division and manage service standards to ensure timely and accurate delivery of operations support
Communicate and enforce firm operational policy and procedures and ensure adherence to these policies and procedures

Requirements:

4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years leadership experience
Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Nice to have:

FINRA registration including Series 65 (or FINRA recognized equivalents)
FINRA registration including Series 66 (or FINRA recognized equivalents)
Strong client service skills
Strong attention to detail and accuracy skills
Effective organizational, multi-tasking, and prioritizing skills
Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
Relationship management skills
Experience with FiNet and/or independent advisors
Strong operational experience
Knowledge and understanding of brokerage advisor tools

What we offer:

Ability to travel if necessary, within the division
Registration for FINRA 65 or 66 examinations or equivalent must be completed within a 90 day time period, if not immediately available to transfer upon hire
Compliance with state law registration and licensing requirements is mandatory
Additional requirements include meeting enhanced financial fitness and criminal background standards
Equal opportunity employer
Medical accommodations during application or interview process

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Support Manager