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C&M Travel Recruitment Logo C&M Travel Recruitment · Office Administration

Business Support Executive

United Kingdom, Surrey 25000.00 - 27000.00 GBP / Year · Job Posted January 29, 2026
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Job Description

This company are the largest consortia for independent travel businesses, they drive and support initiatives to help their members develop and grow their businesses. They encompass a network of over 1200 independent travel businesses and the Business Support Executive’s role is to provide members with guidance and support with banking queries, insurance, regulatory matters, and overall compliance with membership terms.

Job Responsibility

  • Compliance duties which include data entry of monthly returns, reporting and chasing outstanding returns, identifying, and resolving issues with member accounts
  • Administration of new memberships include system set up, insurances, & completion of required forms and documentation
  • Operational support to include responding to calls & emails into the department and resolving queries efficiently & effectively
  • Regular and ad hoc reporting for members and key stakeholders
  • General operational and administrative department support

Requirements

  • Experience in a customer service role within travel, insurance, banking etc
  • Strong ability to manage and prioritise workload with excellent accuracy & attention to detail
  • Ability to work autonomously, to take responsibility in making decisions and problem solve
  • Excellent verbal and written communication skills and an ability to build strong working relationships with members
  • Excellent IT and office skills

What we offer

  • pension
  • health care
  • life assurance
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